Revolver - Defective or wrong product issue : roxynoodle

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roxynoodle

Unregistered Supplier
ECF Veteran
Jun 19, 2014
15,344
37,212
Ohio
Company name
Revolver​
Date of your initial complaint to the supplier.
2 June 2014​
How did you contact the supplier
Email​
Ticket number (if you were issued one)
none​
General nature of complaint
Defective or wrong product​
Briefly describe your problem or issue
I bought 2 XL atomizers for my Talon. Both arrived swimming in primer. The first never worked at all (would not heat the liquid). I left the second in the package, hoping to return them, but Revolver never responded to my complaint. I tried the second yesterday, and it did work then. However it stopped working this morning. All of the small ones have lasted at least a month.

Is there no warranty that they will work fresh out of the package, or for more than a day? I'm trying to support a local company, but no customer service means I will take my business elsewhere.​
 
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