IJoy Defective or wrong product

[eLCruz]

Supplier Negative Review​

Name of retailer:

IJoy​

Date of your initial complaint to the supplier

Jun 21, 2017​

Method used when initiating complaint with retailer

Email​

Ticket number (if you were issued one)

​

General nature of complaint

Defective or wrong product​

Briefly describe your problem or issue

I am now convinced ijoy is a crooked company! On June 21st i started a warranty claim. June 27th they approved a warranty replacement for a Captain mod which was defective out of the box. They constantly tell me "we are working on this for you". Here it is October and nothing! I get more, "sorry for the inconveniences, we are working on this for you" but no working mod! These guys are crooks who don't honor their warranty and lie to customers! This is some real dirt bag activity! I for one will never do business with these crooks again. They know we cant do anything and take full advantage of that fact! Crooks is what they are!
I would like a working mod, which is what I paid for, but at the very least, they could tell me why I am not worthy of an honest, informative, reply. I've never had a terrible CS experience like this! I feel as if I've been robbed! All i have is a dead mod out of the box, batteries I can't use, and am out my money! Way to go ijoy!.​

 

[retired1]

Again, only the OP and supplier in question can post in negative reviews.

 

[eLCruz]

Again, only the OP and supplier in question can post in negative reviews.

I Don't think ijoy will ever respond. They do not answer the emails i send directly, and i am still the proud owner of a dead mod! They could care less about customer's problems.

Sent from the edge of space & time.

 

[eLCruz]

I have given up on that company. As far as I'm concerned, they are crooks! Lesson learned. Now just have to find a good chip and Frankenstein this thing!