Shipment Received, with a Big Smile from the Vendor ;)

[VIPOD]

Great Service should never go unnoticed.

I received my 3rd shipment from FSUSA in the mail today (it was shipped on Dec 13th to Canada, and I know that it takes 3 weeks plus the holidays to arrive). The shipment was in perfect condition, all items received, in fact, my first BIG bottles from FSUSA. (I will post picks on the other thread soon.)
But what struck me was the product description page that accompanied the shipment. It was a personal, hand written "thank-you" from everyone involved in the process. Now that’s something I haven’t seen in a long while from any service provider.

So, I would like to return the favor.... A Big "Merci" from a very happy customer here in Fredericton, New Brunswick, Canada to.......

Mark G.
Amy
Carolle
Francis D. (i think)
and Frankie C> (i think again)

David....you have a stunning staff at FSUSA, make sure they get this, will you?

 

[Automaton]

I am lucky enough to get to spend all day with them, and plenty of other folks as well. Couldn't ask for a better crew.

I'll forward it on.

 

[salemgold]

That is a really great personal touch that FSUSA adds to all of their orders. I know that lots of folks are pleasantly surprised by it. I hope that you enjoy the juice!

 

[mauisun]

thank you so much for the kind words. Pamela and I, our kids, and our entire crew totally appreciate it
David

 

[Redneck500]

Man, I bet your glad you quit smoking cigarettes especially living in Canada. I was paying like 5 dollars a pack, and I thought I was gonna pass out because of it. I heard somewhere that cigarettes were upwards of 12 dollars a pack in Canada! Shoot, going from 12 dollars a pack to pennies a day for juice and still getting the rewarding flavor and smoke must be a load off your mind and Pockets!

Great Service should never go unnoticed.

I received my 3rd shipment from FSUSA in the mail today (it was shipped on Dec 13th to Canada, and I know that it takes 3 weeks plus the holidays to arrive). The shipment was in perfect condition, all items received, in fact, my first BIG bottles from FSUSA. (I will post picks on the other thread soon.)
But what struck me was the product description page that accompanied the shipment. It was a personal, hand written "thank-you" from everyone involved in the process. Now that’s something I haven’t seen in a long while from any service provider.

So, I would like to return the favor.... A Big "Merci" from a very happy customer here in Fredericton, New Brunswick, Canada to.......

Mark G.
Amy
Carolle
Francis D. (i think)
and Frankie C> (i think again)

David....you have a stunning staff at FSUSA, make sure they get this, will you?

 

[Jiggity-J]

I get kicks from the personally touched invoices as well! I throw away all my receipts except for the FSUSA ones. I'm just waiting on a MistressNomad signature... haha, she's an icon to me in the e-cig world. Sorry MN, don't want to pile on to your workload

 

[chimney55]

I get kicks from the personally touched invoices as well! I throw away all my receipts except for the FSUSA ones. I'm just waiting on a MistressNomad signature... haha, she's an icon to me in the e-cig world. Sorry MN, don't want to pile on to your workload

So you're asking for MN's autograph? What about it, MN?

 

[Jiggity-J]

So you're asking for MN's autograph? What about it, MN?

Indeed I am! I just had a shipment sent out today so I'm as giddy as Charlie was before opening up that last Wonka Bar.

 

[VIPOD]

Man, I bet your glad you quit smoking cigarettes especially living in Canada. I was paying like 5 dollars a pack, and I thought I was gonna pass out because of it. I heard somewhere that cigarettes were upwards of 12 dollars a pack in Canada! Shoot, going from 12 dollars a pack to pennies a day for juice and still getting the rewarding flavor and smoke must be a load off your mind and Pockets!

That's true, here in New Brunswick the cost is between $8 and $9.50 depending on the brand. Generally in Canada, between 63 and 79 per cent of the price of a package of cigarettes is tax. In New York, by comparison, the tax on cigarettes is 38 per cent.

I would have paid anything if I didn't find e-cigs...and I believe that's true for most out there.

 

[Automaton]

Ha ha, my autograph? Aw shucks.

I don't sign too many orders, as I am not typically involved in processing them. But I do sometimes initial them at the top of the invoice (my initials are CAT - yes, really), if I checked over it at some point.

Trust me, the folks actually handling your orders are way cooler than me. Their magic hands made your juice.

 

[Vermonster13]

I am so happy, my Hopscotch finally mailed today! Supplier issues resolved.

 

[Jiggity-J]

Ha ha, my autograph? Aw shucks.

I don't sign too many orders, as I am not typically involved in processing them. But I do sometimes initial them at the top of the invoice (my initials are CAT - yes, really), if I checked over it at some point.

Trust me, the folks actually handling your orders are way cooler than me. Their magic hands made your juice.

Just pulled out an invoice right next to me and BAM! There's CAT! </puts in scrapbook> You should put, like, "The MAD" or something like that.. That would be cool!

 

[Automaton]

Ha ha, there ya go. Maybe I'll start getting creative with them.

I can hear David rolling his eyes, even from across town.

 

[div]

My order shipped, so hopefully I'll be lucky with MN signature, lol. I do love the personal touches my invoices gets singed from all. Yeah, I have mine saved as well.

 

[757girl]

I had them saved until my son thought they were "drawing paper" and wrote all over them. But I also enjoy getting the signatures, it makes you feel like family.

 

[Fenitok]

I agree with all the posts above. /thumbsup

I just got a shipment from FSUSA and they were all signed with thank you notes by the people involved. It might not seem like much but it still is a cool gesture. I mean really... with all the usual online orders it is easy to forget that people in the back-end are doing the work (cool people at that. Isn't it obvious? They are vapers. xD)
Even one person wrote a few words in my native language (spanish). How cool is that?

Having said that. I'm holding onto Mark G's, Frankie's, Kristen's, Gab's and Amy's autographs.
No good deed goes unpunished so... a thanks to all of you in FSUSA is in order as well.

 

[Automaton]

I agree with all the posts above. /thumbsup

I just got a shipment from FSUSA and they were all signed with thank you notes by the people involved. It might not seem like much but it still is a cool gesture. I mean really... with all the usual online orders it is easy to forget that people in the back-end are doing the work (cool people at that. Isn't it obvious? They are vapers. xD)
Even one person wrote a few words in my native language (spanish). How cool is that?

Having said that. I'm holding onto Mark G's, Frankie's, Kristen's, Gab's and Amy's autographs.
No good deed goes unpunished so... a thanks to all of you in FSUSA is in order as well.

I feel really lucky I get to hang out with these people all day long. We work hard, but we have a lot of fun here, and this is the best work team I've ever been with, hands down.

I wish you guys could see how awesome everyone really is here. The signed invoices show a glipse of it though.

 

[ThomasP]

I keep my receipts like I used to keep baseball cards. I am hoping my next order has a dave or pam to add to my collection. A donna jean would be great to. We need a receipt swapping thread.