Sigelei Zmax Mini question.

[Keithhesh]

So I got my sigelei Mini in and up and running from Exhalevapors.

I'm still pretty new to vaping but I had a question...

First of all I love this PV, It's my first VV/VW and I really love it.

BUT...

My display is a bit glitchy - letters look glitched and in the 2 days I've used it, it only seems to be getting more wonky.

AND...

My button is kind of loosey goosey.

SO...

My question is -

Should I contact Exhale about my complaints? (Do I need to start a ticket or something?)

Or should I contact sigelei directly since they say it's covered by a 1 yea waranty?

OR... should I just deal with the odd display and button that feels like its just barely attatched?

Let me know what you guys think please.

Thanks.

 

[Keithhesh]

Anyone? Anybody?

 

[Fury83]

I'd always contact the vendor first. Sigelei would likely tell you to as well. Generally, you'd send the product to the vendor, they'd send you a knew one. They'd send the product back to Sigelei or the distributor with doa's and other returns, receiving a new one with their next order.

You shouldn't deal with a defective product.

 

[Thayamax]

I'd always contact the vendor first. Sigelei would likely tell you to as well. Generally, you'd send the product to the vendor, they'd send you a knew one. They'd send the product back to Sigelei or the distributor with doa's and other returns, receiving a new one with their next order.

You shouldn't deal with a defective product.

+1 ^^^^ You paid good money, let them deal with the manufacturer. They seem like a reputable dealer. You shouldn't have any problems returning it for a new one.