Quick question: Is smartFixx answering anyone's emails? I have tried to report a dead atomizer and battery for 2 weeks now with no response..... This is so unusual as their customer service is usually excellent...
TX!
TX!
HI BananaDoc:Quick question: Is smartFixx answering anyone's emails? I have tried to report a dead atomizer and battery for 2 weeks now with no response..... This is so unusual as their customer service is usually excellent...
Hey Marian, Nice to hear from you again! Please don't give the SmartFixx issues a second thought!
It is a pity if they are sliding communication-wise. they were GREAT all summer for me and my e-cig needs. Perhaps they got sick of the constant quality issues and requests for parts. Perhaps they feel i have been to the well once too many times... who knows? Maybe this is my cue to move on to a new supplier?
Wow... quite the researcher aren't you?! That is a very thorough review you are conducting! I look forward to your recommendations!
Warmest Regards,
greg
Actually had a nice chat with them today--they called to let me know they were sending a white replacement as black was on back order... REALLY nice fellow--told me they had a KISSbox killer on the horizon... at 2/3's the price... felt just like the old (relative term around here; think July 4th...) days!