So I decided to try this Vender out for the first time considering they had a good reputation for customer service. Ordered some hardware including a VV Spinner. That was on the 14th. I never got the shipment even though I received a shipping notice on the 14th along with a tracking #. The package is stuck somewhere in USPS land and they have no idea where and said it could be lost.
While I know the post office is responsible for this, the response from this vender is very disappointing. After several back and forths with smoktek, their solution was to buy more from them.
If my original package ever shows up, I am to ship it back to them for a refund then, if it never shows up well I guess I'm just SOL. Wow.
While I know the post office is responsible for this, the response from this vender is very disappointing. After several back and forths with smoktek, their solution was to buy more from them.
If my original package ever shows up, I am to ship it back to them for a refund then, if it never shows up well I guess I'm just SOL. Wow.
