The HT access will be unblocked soon. We had to get online and monitor the traffic. It'll still have connectivity issues as it isn't handling the load like it should.
so is anyone as excited as I am?
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You can check your order status by accessing your "wish list" and signing in. (look under the shopping cart on the left)
Once there your order should have the status of "Processed". Once it is shipped it will be marked "Completed". Any other status means it had issues during the order.
Thanks for the info Ben Ill check it later because there is no way I am venturing back right now.
The site is down. *grrrr* Okay, the traffic is simply too much at this point. It shouldn't be, I paid (I thought) for this not be an issue but it wasn't taken seriously enough.
We will talk to the data center today and see what needs to be done.
We will talk to the data center today and see what needs to be done.
i don't think your web design guy/person understands how many people swarm the site when you open. you need the equivalent of a bullet proof vest just to open your site in the mornings
Does this mean im hosed or OK? I see no email conf or anything?
An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.
This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.
An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.
This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.
Same thing happened to me over a month ago. Got my refund a week later...
When the site was last open 2 months ago and had the same problem, that message meant the order didn't go through I'm afraid.
I bet it was all the haters who made the server crash..thought they weren't gonna order anymore. lol!
Hopefully you let the sale go on for the rest of the month to let everyone get a chance to order.... good luck on getting things sorted. Have to wait till tomorrow to order anyways. But would like to register again (do I have to ?) to speed things up for my order tomorrow (trying to be positive here lol).
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