I fell off the wagon almost a year ago and just recently climbed back on. I ordered a few Titan batts from V4L and received my favorite color blue, which also happened to be DOA. I contacted CS and they sent another one ASAP. Unfortunately it was a navy blue, but it worked well so I kept it. I placed another order and asked for the first blue color that I received and got it today. I'd like to thank B3C11 who 'picked' my order for taking the time to send me the color that I asked for. The customer service at V4L is the best, (even going above and beyond in such a trivial matter as color of battery) and why I send everyone who asks about vaping to V4L. Thank you Steve, Mark and everyone else for such a great company with great products, and thanks again to B3C11 for sending my new beautiful blue batt!!! 
~Peeps

~Peeps