The fraud associated with purchasing ecig related stuff is getting ridiculous

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vaporgalinfla

Supplier Associate
ECF Veteran
May 7, 2010
5,918
914
Florida
What about getting a Visa debit card? That's what I do. Any purchases I make, I just transfer money to it. I never leave money in it so if someone was to steal my details, it'd be declined due to insufficient funds.

That's exactly what I do now since one of my debit cards was compromised about a month ago. I leave no money in the account except for the amount of the purchase.
 

vaporgalinfla

Supplier Associate
ECF Veteran
May 7, 2010
5,918
914
Florida
I would like to see a poll of what the charges of fraud on everyone was. I was hit for Xbox live and some plumbing company. My security on my internet and computer is not the issue in any way at all so I believe its coming from a vendors vunerability. Please post your farud charges and maybe it can narrow something down. I believe its young kids cause I have seen alot of Xbox live claims of fraud lately.

My debit card was also hit with an Xbox live charge ($49.99). My bank credited the amount, but I don't think they are bothering to investigate it. I did talk to XBox live though. They told me that someone opened an account in my name with my contact info., even my home phone #!
 

ckreef

Senior Member
ECF Veteran
Jun 5, 2010
143
2
60
Central GA
I have only ordered e-cigs and supplies from 2 different vendors. Both are very reputable companies with a lot of positive feedback from their customers. I did my research for a while before making a purchase.

"Knock On Wood" --- nothing has gone wrong so far and I will probably stick to these 2 companies from here on out.

Find a decent company who is reputable and not causing you credit card any problems and stick to them.

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I understand the forum not wanting to name bad names in case a good vendor gets wrongly accused -- what about naming reputable companies where you have purchased something from them multiple times without issue ??
 

5cardstud

ECF Guru
ECF Veteran
Verified Member
Jan 1, 2010
22,746
50,647
Wash
It woudl be so nice to poll all the vendors name people have used cause it would really narrow things down ans could possibly pinpoint the source of it. The way it is now is a guessing game. I agree its not a good thing to out vendors names but something needs to be done to stop this. No matter where its coming from the gateway being used is supposed to be secured and PCI scan compliance in place for vulnerabilities of sites to insure this doesnt happen. If there is some way maybe there is info stored on a vendors system which shouldnt be the case it could be a third party getting it of the system with out the vendors actual knowledge by someone working for them. Its just a scary thing and something needs to be done about it.
I've used probably 15 different vendors since I have been here and it could be one of the first or last. I think it's probably one of the vendors have been hacked and don't know it. All the vendors should run security scans or audits.
 

Dkrom68

Unregistered Supplier
ECF Veteran
Nov 17, 2009
5,288
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Backwoods NY USA
My debit card was also hit with an Xbox live charge ($49.99). My bank credited the amount, but I don't think they are bothering to investigate it. I did talk to XBox live though. They told me that someone opened an account in my name with my contact info., even my home phone #!
I did the same thing and they had opened one in my name also and had all my info to the tee which leads me to believe its a hacked vendor cause entering in card info doenst require phone number and all

I've used probably 15 different vendors since I have been here and it could be one of the first or last. I think it's probably one of the vendors have been hacked and don't know it. All the vendors should run security scans or audits.
I agree totally 5Card but really believe its only recent like in the last couple months. Thats where most have been seen coming to light and they get it and get out as fast as possible. it would be nice if the authorities would actually investigate things instead of doing nothing it shouldnt be hard to track down piecing it all together. Maybe we should all get together and pool are info on vendors used and turn it over to someone to see if they may look into a crime spree it does fall as a federal offense crossing state lines and involving banks.
 

vaporgalinfla

Supplier Associate
ECF Veteran
May 7, 2010
5,918
914
Florida
I did the same thing and they had opened one in my name also and had all my info to the tee which leads me to believe its a hacked vendor cause entering in card info doenst require phone number and all

I agree totally 5Card but really believe its only recent like in the last couple months. Thats where most have been seen coming to light and they get it and get out as fast as possible. it would be nice if the authorities would actually investigate things instead of doing nothing it shouldnt be hard to track down piecing it all together. Maybe we should all get together and pool are info on vendors used and turn it over to someone to see if they may look into a crime spree it does fall as a federal offense crossing state lines and involving banks.

I also think that that a vendor's site was hacked. I've ordered from quite a few suppliers since March, and don't believe that any of them intentionally used my card info.

I do find it strange that this just happened to me about a month ago since I've placed many orders between February and then. I'm all for getting together and trying to figure out if there if we've all used the same supplier, company, etc. I certainly don't want to name company names directly on the forum (could create panic). But... if we can try to narrow this down, then someone could contact the vendors in question. Who knows - perhaps it's just one or two and they have no idea that someone has been hacking their site.
 

Agrion

Senior Member
ECF Veteran
Jul 11, 2010
160
1
PA
Some banks give you the option of creating a temporary CC number for a specific purchase.

For example, you want to buy a product on a web site for $10. You log on to your CC account and request a temporary CC#, you enter the maximum value ($10) and when you want this temporary CC# to expire (a day or two later).

Complete the purchase with the temp CC#, the charge goes to your real CC# without ever having revealed the real #. If someone then tries to charge something with that number and the max value has been exceeded or the expiration date has passed it won't go through.

Keep in mind you need to give the vendor enough time to charge your card, some vendors charge when they ship not when you order.

Check with your bank to see if they offer this service. It is also a PITA to do this for every purchase but I think it's worth it to not have to cancel your card, fill out the fraud paperwork and wait for a new card, but most importantly to stop some jack ... from compromising your card.
 
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LittleMissVapor

Senior Member
ECF Veteran
Jul 20, 2009
161
1
Tampa,FL
If you have a concern and know specifically which vendors that you have dealt with you can send me an email (NOT a PM) and I will contact the vendors to make them aware of the concern.

Understand that we are providing this as a service and are only acting as a messenger. ECF is first and foremost a venue for the discussion of ecigs that also allows suppliers to maintain forums and do promotion of their products within the confines of specific areas. We assume no responsibility for this type of activity as it is conducted on site not owned nor controlled by ECF.

I can be reached at elendil@e-cigarette-forum.com Again, these types of issues must be sent via email as I will not respond to PM's related to this issue.

Elendil

EDIT: I should add that I will only contact those suppliers that are Registered Suppliers or Forum Suppliers on ECF. If the supplier in question is neither, it will fall to you to contact them directly.

Email sent. Only have bought from 3 vendors in the past 3 months, most recently just in the past few weeks. The charge was from Blizzard E, a gaming site. The bank said it's fraud and is looking into it, in the mean time I'm out $197 until this is resolved.

Analog Free since July '09
 

Spankmeister

Full Member
Feb 22, 2010
47
3
South Florida
First of all, I am a Director of IT, so security is in my job description.
I take my security at home even more serious than work.
I reload my laptops very, very often and run Vipre AV along with a hardware firewall here. I also have on one of my machines a network traffic monitor so I get an alert if traffic spikes or if one of my machines 'call home' without my knowlege. If I do anything that would be considered 'suspect' online, I always use a Virtual Machine that I wipe after. (yes, some would say I am too careful, I say just careful enough). I buy a TON of stuff online. Have never had an issue before starting to buy e-cig stuff.
I had a card compromised, and was lucky as I pretty much monitor my email accounts constantly and caught the purchase. It was a $600+ unlocked iPhone from buy.com.
I was able to cancel the card. I have used my new card on many, many purchases since and have not had an issue.
I do believe that someone has a backdoor on someone(vendor)'s database. Not only was my CC number compromised, my security code and login information was also compromised.
Now I have alerts on all purchases (via text and email) and have a dedicated very low limit card I use for all my e-cig purchases.
Just be very, very careful.
 
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