Therion DNA75 Threading Problem, cannot screw in any atomizer. Help Please.

[HRJK]

I purchased lost vape Therion DNA75 and got a problem with the threading right out of the box.

Video link;

***This video is performed by the vendor in my country that I live in using my Therion mod and this video was sent to lost vape for inspection.***

I couldn't screw in any of my atomizer; Avocado 24, Avocado 22, Limitless RDTA, Aromamizer Supreme) all authentic atomizers.
Here's are the picture links;

Currently (14-Sep-2016) I'm waiting for Lost Vape's response for this problem whether they will send me a new one or not.

Honestly, I have been able to attached my atomizers in so many mods (50+ mods) without problems but I'm not sure how this happened to me since I didn't force the atomizer into the 510 connection at all.

Unfortunately, my vendor doesn't believe me that it is a defective product refusing to send me a new one and said to wait for Lost Vape's response.

I will update here for Lost Vape's response.
If anyone used to have this kind of problem please leave a comment and your solution to the problem.

I hope Lost Vape sees this and understand my feeling 120 USD for nothing at the moment and send me a new one since the mod is not cheap for me at all (about 120 USD).
I neither want to have it fixed since the day I bought this new mod nor get the compensation plus a nonfunctional mod.

Thank you.

 

[Bonskibon]

Looks like the 510 connection on the device is messed up right out of the box. That's a shame and hope Lost Vape will take care of the problem for you. Keep us posted.

 

[HRJK]

Looks like the 510 connection on the device is messed up right out of the box. That's a shame and hope Lost Vape will take care of the problem for you. Keep us posted.

Thanks Bonskibon, will update for Lost Vape's response very soon.

 

[Eskie]

Hope it works out. As it's a new mod (I assume this didn't suddenly happen after working fine) why doesn't your vendor simply replace it?

 

[HRJK]

Hope it works out. As it's a new mod (I assume this didn't suddenly happen after working fine) why doesn't your vendor simply replace it?

Thank you for your comment Eskie.

You're correct. It never worked right out of the box since my atomizers pin cannot reach the 510 connection.

Sadly, my vendor doesn't believe me that it is a defect product and currently refusing to send me a new one but wait for Lost Vape's response...

Also e-cigs are still illegal in my country so I cannot do anything legally about this vendor at all...

 

[HRJK]

Really want Lost Vape to see this.

 

[HRJK]

Has anyone using Therion DNA75 ever encountered this problem ?

Therion DNA75 Threading Problem, cannot screw in any atomizer

I purchased Lost Vape Therion DNA75 and got a problem with the threading right out of the box.

Video link;

***This video is performed by the vendor in my country that I live in using my Therion mod and this video was sent to Lost Vape for inspection.***

I couldn't screw in any of my atomizer; Avocado 24, Avocado 22, Limitless RDTA, Aromamizer Supreme) all authentic atomizers.
Here's are the picture links;

Currently (14-Sep-2016) I'm waiting for Lost Vape's response for this problem whether they will send me a new one or not.

Honestly, I have been able to attached my atomizers in so many mods (50+ mods) without problems but I'm not sure how this happened to me since I didn't force the atomizers into the 510 connection at all.

Unfortunately, my vendor doesn't believe me that it is a defective product refusing to send me a new one and said to wait for Lost Vape's response.

I will update here for Lost Vape's response.
If anyone used to have this kind of problem please leave a comment and your solution to the problem.

I hope Lost Vape sees this and understand my feeling 120 USD for nothing at the moment and send me a new one since the mod is not cheap for me at all (about 120 USD).
I neither want to have it fixed since the day I bought this new mod nor get the compensation plus a nonfunctional mod.

Thank you.

 

[lolhahaha]

So what ended up happening?

I just bought one of these, hope I don't have the same problem.

 

[seminolewind]

It should have some type of warranty.