I know they have gotten a bad wrap and frankly I'm just now hearing out about this but would you say that the service now is still the same as it was 6 or so months ago? Are they still supplying that clearcreek liquid or whatever it is? Only reason I ask is because I thought I could get a pretty good deal using a 20% off coupon to come out to $36 for 11 bottles so I was definitely interested. But if they are still doing the same thing today that they were doing 6 months ago then no way would I buy it. Hopefully if there are some recent purchasers of ZB they can weigh in. Also I'm not looking into a month to month subscription with them, I'm really just wanting to try it out once if they have fixed the issues that they had in the past.