***Time For A New Saber Touch Contest!***

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Foggy

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Thank you all for your kind words and support, and understanding.
Last night was kinda rough. I guess it's easier to keep food and drink down when it's fed to you through an I.V.!
I tried to answer as many emails this morning as I could. I'll pick up on emails again tomorrow.
And I hope production will start again by Monday.
Thank you all again for your understanding.

Read this as if you weren't the one writing it.

You've been in the hospital, apparently for at least a couple of days.

You're still having a hard time with something as basic as keeping food down.

You're answering work emails and thinking you'll be back to work Monday?

Please. Stop. Give yourself more time to recover and get your strength back. Your health is more important.

I know that you feel a duty to your customers and that's commendable, but your health and your loved ones need to come first. Please don't try to rush back to work. It will wait a few days.

Apologies in advance for the unsolicited advice. It's a Mom thing.;)
 

Sir_Lawrence

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Read this as if you weren't the one writing it.

You've been in the hospital, apparently for at least a couple of days.

You're still having a hard time with something as basic as keeping food down.

You're answering work emails and thinking you'll be back to work Monday?

Please. Stop. Give yourself more time to recover and get your strength back. Your health is more important.

I know that you feel a duty to your customers and that's commendable, but your health and your loved ones need to come first. Please don't try to rush back to work. It will wait a few days.

Apologies in advance for the unsolicited advice. It's a Mom thing.;)

Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.
 

Kim151

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Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.

o.o, If I would have heard that I would probably just gave him a refund. But, thats just me........
 

skydragon

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Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.

Then he is an idiot and whereas I understand you want/need to satisfy your customers, I think you should tell this one to .... off. Maybe not in those terms but that is ridiculous. Believe me, I would love to have a Saber but for those that have no compassion or understanding of a persons troubles............they don't deserve one.

Tell him he doesn't meet the standards for owning a Saber Touch. =)
 

VapingTurtle

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Foggy

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Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.

Honestly, I wouldn't feel safe putting my mod into this person's hands. If a person is this unreasonable, selfish and without human compassion, they're trouble. I think you'd avoid a big headache by giving them a refund.
 

pwyll

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Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.

If you'd not pulled through your close call, he would not be getting his Saber at all. And if you overdo it now, you're likely to end up back in the hospital (or worse). Where will his Saber be then?

Perhaps it is not my place to comment since I am not a Saber owner or current customer, but from a purely selfish-customer standpoint it is still better for you to take it easy and not do too much too quickly. I am sure all of your customers (even Mr Richardhead) would rather wait a bit due to unforeseen circumstances beyond your control than to end up not getting a product at all because you killed yourself or came close enough that you could no longer work.

Someone has mentioned the creed "The customer is always right." This is also the United States of America, where you have the right to refuse to do business with anyone, so long as it is not due to their skin colour, religious creed, sex or sexual orientation. It sounds to me like this guy would be an a..h... no matter what any of his "those things" were--he is obviously not right, so he must not be a customer. Give him a choice: he can wait like everyone else or he can have a refund--whichever he chooses, put him at the end of the queue.

You are recovering. Stress makes recovery more difficult. This guy is trying to make you sicker. Do to him what you would do to anyone else who threatened the safety and/or health of your family--that is, after all, what he is doing...
 

pchela

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If you'd not pulled through your close call, he would not be getting his Saber at all. And if you overdo it now, you're likely to end up back in the hospital (or worse). Where will his Saber be then?

Perhaps it is not my place to comment since I am not a Saber owner or current customer, but from a purely selfish-customer standpoint it is still better for you to take it easy and not do too much too quickly. I am sure all of your customers (even Mr Richardhead)


Wow Pwyll... how did you know the penis head's name? I don't think it was mentioned. :p
 

pwyll

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Ummm.... lucky guess? whistle.gif
 

Yeah_its_me

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Thank you so much for that. I wish I could. Not all customers are that understanding!
Like one told me that that was not his concern, that he should have gotten his Saber by now.


OHHHHH Thats not very nice. I would have to write to his email stating that unfortunately thier has been some misunderstanding....I DO NOT SELL TO A$$HOLES and then process his refund

You take time for you, cause without you what is the point?
 

jtieri

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I know you want to get my Saber out just so I don't keep bugging you with emails and changing my order around! LOL

In all honesty....I already ordered some back-up KR808 carto's to get me through to when the Saber arrives. I know you have a ton of orders but this is one customer that is telling you to take your time!! Fix yourself before you finish fixing my mod!!!!! Then when you're back to normal again you can give my Saber the attention to detail that you do with all your MOD's and this time be healthier and safer in the process. While I am eager to get my order, I also understand you are human and that S&#t happens. I understand you wanting to get back to work in a hurry BUT...at least let me be the first customer that has a pending order to say....TAKE YOUR TIME!!! I will not be asking for anything extra since I had to wait longer than your stated shipping of 7-14 days! I will not demand a refund (well, unless it's not here by Christmas!! LOL), I will not send ya to the BBB, I will not bad mouth you or your company either verbally or online. What I will do is wait a little longer and look forward to hearing when you are back to normal and then be excited as a kid in a candy store when you tell me my order has shipped!

To "Mr. Richardhead" that sent you that email, I agree you should just refund his money and tell him to go pound sand! So while one customers email may have gotten you upset....maybe this customers post will let you know....it's not all about a sale! Keep in touch and I hope for a speedy recovery!!
 
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