Triade DNA200 by lost vape

[Completely Average]

This is not true.

BLISTERING
(Pimples, Bubbles, Bumps)
Swelled areas appearing as pimples or bubbles in the topcoat film, often months after application.
CAUSE
(A) Moisture trapped beneath the paint film due to:
1) Improper dry time after wet sanding;
2) Contaminated air lines;
3) Spraying in extreme high humidity conditions.
(B)Using a poor grade and/or too fast evaporating thinner/reducer for spray conditions.
(C)Trapped solvents from applying wet heavy coats with insufficient flash time between coats.
(D) Improper dry time of undercoats before topcoating.
(E)Painting over grease, oil or rust.

http://www.sherwin-automotive.com/pdf/Troubleshooting_Guides_Eng_PDF.pdf

Paint blistering:

Do you see the difference between that and this:

Now which one does his mod resemble?

The second mod with paint problems is definitely a case of paint being applied to a poorly prepared surface and not adhering. It's coming off exactly like you would expect, chipping and flaking off, not developing wrinkled bubbles. It's the wrinkles that make all of the difference. Blistering makes smooth bubbles, like a blister on your finger, strippers cause wrinkling and peeling. When a paint blister breaks the paint flakes off in dry chips.

DRY PAINT DOES NOT WRINKLE. IT PHYSICALLY CAN'T.

Think of it like a lasagna noodle. How do you make the dry noodle wrinkle without getting it wet?

 

[Ed_C]

Well, it doesn't really look like either. Most types of paint aren't really like a hard piece of noddle, it's much more flexible and plastic. Maybe your right, but I've seen painted surfaces blister up after time, not unlike the picture.

 

[Konstantinos Kazantzoglou]

I've sent a message to lost vape Asking them if the warranty covers this damage as my mod is 1 month old and the reply was : Hi This is wear and tear issue I'm afraid. It is not covered by warranty

 

[Ed_C]

I guess your problem only warrants two incomplete sentences. With customer service like that, I guess they're not planning on being around for the long haul. I'm sorry to hear this, as I know how frustrating something like this can be.

 

[Konstantinos Kazantzoglou]

It doesn't bother me that much because the mod it self is doing what it suppose to, but my RX-200's have far better finish and they cost half the money that's the only reason I've asked lost vape about it...

 

[TenderPlacebo]

So, I contacted lost vape and according to them if i paid less than the msrp ($169) and bought from an unauthorized dealer I'm SOL. I bought mine from Vape Royalty and paid $140 I believe.

This to me is a bit ridiculous. They should stand by their product no matter who sold it, if it's authentic,(which it is) especially for the price. It's not like I dropped it and chipped some paint, then I would understand. This is clearly a manufacturing defect and nothing I did or didn't do. Hell, I have a old 50w eleaf and the paint is still going strong after years of use and abuse. They go for like $50 bucks, if that.

I mean mine literally started bubbling and then peeling in the first week and it's just getting worse and worse and it's pretty disappointing, now frustrating considering I cant get it fixed; be it paint or something serious, because I didn't pay another $30.
I was basically told the msrp has the warranty included in price, so because of that I have to deal with a defective product.

Which IMO is just a bad business decision. I was going to buy a Therion, for the portability, but not if this is the way they stand behind their products. This also leads to bad reviews/press and can cause a decline in sales. If it was me I would say please send back you're mod and when we get confirmation of shipping we will be sending you a new one. BAM... customer for life.

Anyway, I'm sure most have had no issues and the mod does perform great, but for the few defective ones they apparently do have, they should be replacing them. I'm not trying to be a negative or slander them, but I just feel they should back their product a little better than this for the price range. Everything else on mine is great so far and I really hope it stays that way considering I have no warranty at all, even after dropping $140.

 

[Wingsfan0310]

So, I contacted lost vape and according to them if i paid less than the msrp ($169) and bought from an unauthorized dealer I'm SOL. I bought mine from Vape Royalty and paid $140 I believe.

This to me is a bit ridiculous. They should stand by their product no matter who sold it, if it's authentic,(which it is) especially for the price. It's not like I dropped it and chipped some paint, then I would understand. This is clearly a manufacturing defect and nothing I did or didn't do. Hell, I have a old 50w eleaf and the paint is still going strong after years of use and abuse. They go for like $50 bucks, if that.

I mean mine literally started bubbling and then peeling in the first week and it's just getting worse and worse and it's pretty disappointing, now frustrating considering I cant get it fixed; be it paint or something serious, because I didn't pay another $30.
I was basically told the msrp has the warranty included in price, so because of that I have to deal with a defective product.

Which IMO is just a bad business decision. I was going to buy a Therion, for the portability, but not if this is the way they stand behind their products. This also leads to bad reviews/press and can cause a decline in sales. If it was me I would say please send back you're mod and when we get confirmation of shipping we will be sending you a new one. BAM... customer for life.

Anyway, I'm sure most have had no issues and the mod does perform great, but for the few defective ones they apparently do have, they should be replacing them. I'm not trying to be a negative or slander them, but I just feel they should back their product a little better than this for the price range. Everything else on mine is great so far and I really hope it stays that way considering I have no warranty at all, even after dropping $140.

Two things:
1. If it started happening after only 1 week, did you contact Vape Royalty and ask for a refund or exchange?
2. No matter where you bought it from, Evolv will warranty the chip for 1 year.

Cheers,
Steve

 

[TenderPlacebo]

Two things:
1. If it started happening after only 1 week, did you contact Vape Royalty and ask for a refund or exchange?
2. No matter where you bought it from, Evolv will warranty the chip for 1 year.

Cheers,
Steve

Thanks for the info on board.
I just contacted vape royalty and in description it does state there is a 30 day manufacture warranty, but who knows what that means. If the actual manufacture tells me to pound salt, then I'm not sure VR will do much, but hopefully they do. I think VR has a 15 day return policy, so who knows with hat as well.

I should of wrote them that week it happened, but life kind of happened and I didn't get a chance to write them for awhile. I also was gonna let it go if it didn't keep peeling, because I really do hate the whole RMA process and it was performing great besides that. In all honesty I should tried to return it just out of principle, but again, it was working great and that's what I mostly cared about.

I guess if neither party helps me out I will just get a case for it, paint it my self one day when I get bored, or maybe just wrap it. But it's definitely a bummer that it looks like a year old mod in less than a month of use

 

[walk 1]

Thanks for the info on board.
I just contacted vape royalty and in description it does state there is a 30 day manufacture warranty, but who knows what that means. If the actual manufacture tells me to pound salt, then I'm not sure VR will do much, but hopefully they do. I think VR has a 15 day return policy, so who knows with hat as well.

I should of wrote them that week it happened, but life kind of happened and I didn't get a chance to write them for awhile. I also was gonna let it go if it didn't keep peeling, because I really do hate the whole RMA process and it was performing great besides that. In all honesty I should tried to return it just out of principle, but again, it was working great and that's what I mostly cared about.

I guess if neither party helps me out I will just get a case for it, paint it my self one day when I get bored, or maybe just wrap it. But it's definitely a bummer that it looks like a year old mod in less than a month of use

Sorry to hear about your problem. I was planning on getting a triade but I believe I will find something else after the way they stand behind their products!

 

[Crilly Wizard]

My Triade has also lost its paint, in the same way as described.
I agree that the wrinkling process and the paint becoming soft might well be in response to chemical exposure, but as with the other user, it can only be the action of either e-liquid or finger sweat. The mod has been exposed to no other caustic chemicals since being in my possession. The silver paint used for the DNA face plate is much more resilient, and shows no wear whatsoever. When one piece wrinkled and wore off, the exposed edge allowed more paint to soften and rub off. There are some areas of the grey which are much more resilient, however, and will not scrape off. The mod is 3 months old, used every day.
The leather on the door is also exceptionally thin, and is starting to decompose with hand sweat. The adhesive used has lost its tack, and I have resorted to gluing it back down myself.
Certainly quality issues with this expensive mod, but I will customise the case myself, rather than seeking what seems to be non existent company support....

 

[Ecig23]

So, I downloaded and installed e-scribe for my Triade DNA200.

I connected my Mod and updated firmware.

I don't see any settings in e-scribe for battery or custom TCR. Is that normal or am I doing something wrong?

 

[Crilly Wizard]

So, I downloaded and installed e-scribe for my Triade DNA200.

I connected my Mod and updated firmware.

I don't see any settings in e-scribe for battery or custom TCR. Is that normal or am I doing something wrong?

I don't have it open here, but if I remember correctly it is hidden over in the mod settings ...

 

[Wingsfan0310]

So, I downloaded and installed e-scribe for my Triade DNA200.

I connected my Mod and updated firmware.

I don't see any settings in e-scribe for battery or custom TCR. Is that normal or am I doing something wrong?

I'm not at home atm so this is from memory. At the top of Escribe click on:
Options>User Interface>Manufacturer

Cheers,
Steve

 

[Ecig23]

I don't have it open here, but if I remember correctly it is hidden over in the mod settings ...

I'm not at home atm so this is from memory. At the top of Escribe click on:
Options>User Interface>Manufacturer

Cheers,
Steve

Thanks guys! You are both correct. I'm good to go now.

 

[BoostAddict]

The new Dna250 Version is out

 

[sketch804]

Very nice 250 there. And that tank is pretty sweet as well.

Been enjoying my Traide for a few months now, so far hands down favorite mod. I usually only use it as a house mod as I don't see myself using it out and about. Perfect for home, but not too carry. I'm used to carrying the single battery mods since I usually low watt vape, so this thing seems large. Knock on wood, the paint has held up pretty well except on the bottom, but that's expected. I would say all in all a great experience, I'm am very happy with this mod.

Thanks all for the great info in this thread

 

[plainlazy]

another paint falling off. Thought not a big problem as the colour underneath is similar. But this then oxidises and turns the leather very grubby. And to top it off it`s now locked me out and maxed out at 200w with all the buttons not working. Pretty great at 34 days old.