Try Help Desk and Get Fast Reply

[newsunshine]

Help Desk Instruction

In order to offer you better and faster customer service, we are setting up a new helping system. You do not need to email us but just submit a question ticket which is convenient and easy for both you and us.


[FONT=times new roman,times,serif]Step 1 Click "NEED HELP? Click Here" on the page Contact Us , you will go to Help Desk.[/FONT]

[FONT=times new roman,times,serif][/FONT]
[FONT=times new roman,times,serif]Step 2 Click "Submit a ticket" to write down your question[/FONT]

[FONT=times new roman,times,serif]Complete all the information needed including your name, email, question category (select one from the dropdown menu), priority, subject and message.[/FONT]


[FONT=times new roman,times,serif]Step 3 You will get a noreply email if you have successfully submitted the ticket and also you will receive another noreply email when your ticket has been answered.[/FONT]

[FONT=times new roman,times,serif]Each ticket has a tracking ID, with which you can search for it anytime.[/FONT]

[FONT=times new roman,times,serif]In the email there will be a link for your ticket, which will automatically lead you to the page[/FONT]

 

[pituqui]

Newsunshine, this is just to thank you about the new system you are explaining.
We will get a fast reply and as you say we would be able to search it at any time looking the tracking ID.
Thank you to offer us a faster an easier service.

Greetings from fitopaisa & pituqui

 

[newsunshine]

Newsunshine, this is just to thank you about the new system you are explaining.
We will get a fast reply and as you say we would be able to search it at any time looking the tracking ID.
Thank you to offer us a faster an easier service.

Greetings from fitopaisa & pituqui

i am glad that you like it.

we are always here for you.