I completely agree. And TW's overall lack of caring for their customers is inexcusable. I seriously am never buying from TW again. There are so many other companies out there where you can get the same quality product for half the price and also get way better customer service.
And seriously i hope someone from TW will read my thread. They need to learn how to conduct business respectfully and consistently do so instead of just worrying about making that extra buck. Make the customers happy and you ultimately make more money.
I Think they Are reading each of these posts--(#24 Avatar suspicious)