Updated Cloupor T5

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XBarbarian

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So here's the latest that I can gather after a few emails back and forth with "Maggie" at Cloupor. From what I gather (it's kinda difficult understanding with the language barrier) the firmware they originally had worked fine in their testing. However, I don't know exactly what happened, maybe they didn't test the updater properly or what, but apparently that's where the breakdown occurs. When it flashes the chip it's corrupting the code. So the issue isn't really in the firmware itself, but rather the update process.

That's why they haven't just slapped the "old" firmware back up and instructed everyone to downgrade back to the original firmware. Because that would fail as well and who knows what the results of that would be. You'd have to use the same firmware update software (the Cloupor Elve) to do the update, and it would just corrupt the update just like it did the new one.

Again, that's what I can gather if I'm understanding her correctly. So at this point it sounds like they are trying to get the update software to work correctly so that those who still have a working unit can go "fix" their chip by flashing the proper firmware (probably either new or old) and get the unit working the way it's supposed to.

But the bottom line is, the upgraded units, even if they are still working (as is mine) they are NOT functioning the way they are supposed to, and in many cases has resulted in catastrophic ends. Cloupor says you should stop using your T5 immediately if you've upgraded, until they release their fix... EVEN if it appears to be currently working.

thanks for sharing that info man
 

rusirius

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Ok, from what I can tell some users have began to receive emails with a link to an updated .exe that will flash the T5 back to the factory firmware. Unfortunately I haven't received it yet and nobody has posted the link yet. I sent another email to cloupor so we'll see how it goes... I'll post the link here if I can get it...
 

rusirius

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ok well, I downloaded it but, I am weary of using their software. You stated that it was their software in a previous post (you thought at least).

Yeah, I found a link to what seemed to be it, but it wasn't... It's just the "classic" one... I noticed cause it was a .bin and apparently the file they are sending people is an .exe, which i'm assuming replaces the "Elve" software...
 

augustkk

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Jun 23, 2014
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Still 10 but, don't update the device if you have one. Mine is messed up. Many people are having problems. I am just using my mvp and tree of life right now. T5 was pushing out mega power to where you could not even hit it on my tohb. Thing is heating up like mad. I turned it off and set it aside. I am afraid to use it right now. People are melting their devices. FB, Redditt, and their own forums have people complaining about it. So I am being safe rather than sorry.


Yeah my T5 is totally dead after update. They said it would fire as low as .1 ohm, I tried a couple .25 and .30 drippers and anything 50 watts or more made it overheat in about 2 puffs. Finally after the third time of waiting it to cool it shut down for good. I had used these same builds and devices before the update at 50w and no problem.

As you can guess I'm pretty p.o.'d I was waiting for the update like it was Christmas.
 

rusirius

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Ok, so this could just be my imagination, but...

I restored back to factory firmware... Everything is back to normal and working fine... All yesterday and so far today... However... I'm wondering if this truly is the "original" firmware that I had... It has none of the new features, so I know it's not their "BOOM" firmware, LOL, but at the same time, I wonder if it's a revision ahead of what I originally had? The reason I question it is this...

Prior to the update I did a "test" for another thread. I have a Sony VTC5 in my cloupor and there were people questioning the battery life. So I ran a kayfun at 15 watts, charged from USB port and reset the puff counter when taking it off the charger. Then I ran it till it died and wouldn't fire... I got exactly 450 puffs out of it... and that included turning it "off" before bed...

Yesterday after flashing back to the original the puff counter reset on it's own... and I still had the same kayfun with 15 watts on it... which I used all day yesterday and last night, as well as this morning...

So far I'm sitting at 354 puffs with 23% battery remaining... I'm tracking quite a bit ahead of where I was when I did my first test in terms of battery life... The battery was 0 percent by like 400 puffs, and close to 450 before I could tell a shift in it's output... The last few puffs were a little light right before it stopped firing... But at this rate I'm probably going to push 500 or 550 out of it...

So I wonder if this is a revision up from previous that includes some battery enhancements? I dunno... I'll have to experiment more... Does anyone else notice any difference in battery life?
 

rusirius

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So here's the latest update... A couple of piece of information...

1) In regards to the above post. I'm absolutely positive that the other day when flashing I saw that the original firmware on the device was 1.2... I found the .bin file that this "factory restore" uses and it's 1.31... So it is a different revision... So that may explain why I'm seeing better battery life... They must have already been working on making adjustments to battery life for this version...

2) I also discovered something interesting... The factory restore also uses the "Cloupor Elve" software... Now this made me think... From what I gathered from Cloupor they seemed to claim that the firmware they developed was fine, but somehow the flash program was not, and corrupted the data during the flash... But wait.... We just used (albeit a different version) the flash updater to flash the original firmware back, and it worked fine... Being the tinkerer that I am, I modified the configuration so that this factory restore would instead flash the "new" firmware instead of the factory version. The thought process being if the problem was in the flashing, not the firmware, then it should work fine... Well, I followed the same "recovery" procedure, plugging in the T5 while holding the power down button and then letting the software do the restore... Sure enough when it booted back up it had the new firmware on it... However, upon testing I found the exact same issues as before... My battery which was previously at 17 percent life was now at 86 percent.... It still had the extremely sharp "pulse" on firing, and still seemed to be firing (even after ramping down) at a much higher wattage than set... Basically nothing had changed...

Now what's interesting to me is this... To me this kinda proves that the problem is in fact in the firmware itself, not in the flash software, since it's able to flash the original firmware just fine...

To take this point even a step further, I then reinstalled the "new" elve software, that had the original update. I then used the "custom" option to flash the original 1.31 version of firmware that was included in the factory restore software... It worked perfectly and I'm back to the old T5 again (well, the slightly improved T5 since it's 1.31 versus 1.2).

So the problem had nothing to do with the update software... the problem was the firmware itself... Which just doesn't make sense to me on two fronts...

A) Why in the heck didn't they just post the original 1.31 software up there right away when they started seeing the problems? Instead of taking an entire day to release this "factory restore" software... They could have just posted the 1.31 up and let people (who still had working devices) flash this version and all would have been well...

B) This points back to the firmware itself being crap... Ok, MAYBE, just MAYBE they all ran drippers with giant coils and didn't realize the "pulse" start would be a problem for smaller single coils... I can conceded that... But you seriously telling me that nobody noticed that their battery meter wasn't even working? that it went to 84% and then directly to 0? How is that even possible? Ok, maybe they were all using fully charged batteries during testing... So nobody ever noticed... but how can you make a claim of 55% better battery life if you've never actually ran through an entire battery? Last but not least... With my dual coil dripper with a lot of metal I'll be the first to admit it vaped just fine... But are you seriously telling me nobody noticed that even at 10 watts it was vaping like 40? I just honestly don't get it... It truly makes me think or wonder if they did any testing at all... It's almost like this went straight from the compiler to release with absolutely no testing at all.

Anyway, I'm glad to be back to my old T5, even happier that battery life seems to be improved... But I still just can't help but wonder just what in the .... they were thinking...
 

Goodyaz

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I was thinking of doing the same thing as you. But, now I will pass on that. I do not need all the extra stuff anyways. My battery is lasting a bit longer than normal I noticed. Took me 4+ hours to charge the battery after the reset on a 2a charger which I though was weird.
I am keeping a eye on the device and temps while using it the next few day. I stopped staring at the cloupor site also.
Thanks for all the help and information. I am glad you tried all this as I do not have to now.
 
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