V4L left a bad taste in my mouth
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To be honest I don't mind when people post complaints. It gives others the chance to chime in. In this case, we all chimed in about how happy we were with the service we received. It gives us a chance to show that the OP's problem isn't the usual way things are handled. I think it helps the company look good.
Agree 100% - and had said as much, with some well-thought out examples, but they were all deleted because I objected to, and quoted MikeyB's ridiculous insulting epithet. In case the OP didn't see our comments, I'd like to point out that this kind of behavior, and rude treatment isn't typical of the V4L subforum regulars. But don't have the energy to try to repost other examples I pointed out in support of the OP stating his complaint...
not sure why it was necessary to delete the entire post, simply because I objected to an insult at the beginning of it
not sure why it was necessary to delete the entire post, simply because I objected to an insult at the beginning of it
I haven't bought from V4L since my first order for one reason only. My order processed for 8 freaking days and I emailed them on day 4 to make sure everything was okay with my order and they didn't respond til day 8 and what do you know! That was the day my order was shipped. Funny how that works...
EDIT: so my post isn't 100% negative- I did enjoy the juice.
EDIT: so my post isn't 100% negative- I did enjoy the juice.
A good rule of thumb for posting here on the ECF... if a post is objectionable and most likely a rule violation, quoting the post and responding to it instead of just reporting it is just as bad as posting it yourself. Not only are you duplicating the offending text, it creates more work for the moderators who then have to search through the rest of the forum to remove the quote from other posts.
Oh and also my 2 cents on the topic-I appreciate when people post their negative experiences. When I'm looking for a new supplier to buy from on here I check out their forum, look for the negative threads and read through them, assessing how they handled and corrected the situations. Then I look at the glowing happy reviews, and if they're good and balanced (ie, bad situation handled well, more glowing reviews than bad) I order and I usually don't ever regret it.
I can agree with creating work for moderators... sorry for that.
but "just as bad as the original"? ?!?!? wow I'll be sure to never speak up in defense of another person, because I'm apparently then just as bad. whatthe...
whatever. I do apologize for "quoting" it. but to tell me I'm just as bad as the original, thats freaking irritating
but "just as bad as the original"? ?!?!? wow I'll be sure to never speak up in defense of another person, because I'm apparently then just as bad. whatthe...
whatever. I do apologize for "quoting" it. but to tell me I'm just as bad as the original, thats freaking irritating
I don't think that's what he meant. You just can't quote a post that contains rule breaking text. You'd be fine if you just responded without a quote. I don't know though maybe I'm wrong. I wouldn't THINK responding without a quote would be so bad...
You received no warning or infraction for quoting it. I just got rid of it. You are certainly welcome to post your original response again, sans quote. Truthfully, in a situation like that I just getting rid of the whole thing rather than going in and editing out quotes. Just more efficient from a time factor.
I've had two orders incorrectly shipped to me. One order it was the wrong carts but since I liked the incorrect ones that was shipped to me I notified them but didn't have them ship me the correct ones. Last order I received a regular manual battery instead of an extra long. I only use the extra longs now so I need that fixed.
Having worked and managed stock rooms I understand how easy it is to make mistakes. It appears they have the same person pick the order and then package it. I'd suggest they have some one pick the order put it in a small basket or tote. Then have another person recheck the order and pack it. I know it seems stupid and a pain but I'd bet their accuracy would go up near 100%
Having worked and managed stock rooms I understand how easy it is to make mistakes. It appears they have the same person pick the order and then package it. I'd suggest they have some one pick the order put it in a small basket or tote. Then have another person recheck the order and pack it. I know it seems stupid and a pain but I'd bet their accuracy would go up near 100%
Complaining on a weekend doesn't do a lot of good. They are out of the office. I sure hope this gets cleared up for you very soon. In my year of ordering from V4L, I have had remarkably few errors..most were my own fault! Dufus that I am. But they still took care of me. I am sure they will work with you too.
Aside from juice that don't taste like it is supposed to and paying full price for old dried up cartos that taste like death, I've had no problems with V4L. They really need to do something about the old cartos though. I ordered a box of smores and they are so old that the reverse spin don't even get liquid out of them. Dry as a bone. I complained about it once with a menthol sample pack and they fixed it by sending me the same thing in 4mg when my original order was 24. It's the thought that counts I guess.
I just make sure to only buy prefilled cartos that are listed as new arrivals here now though. I've never had short orders.
I just make sure to only buy prefilled cartos that are listed as new arrivals here now though. I've never had short orders.
when Leaford was here, sometimes him, and get it straightened out.
Wait, so leaford left V4L too? That's him and Vapin Val now then?
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