V4L Website - Knowing what your gonna get?

[the4thpower3]

I'm hoping this thread will push V4L to put some more specific info on their website related to each individual product they sell.

I truley love that V4L is working directly with manufactures to produce the best possible product.
Unfortunately this means (as of now) there are a lot of old and new products being sold.
There are many questions asked on this forum about product specifics.
These questions along with misguided information could simply be answered/resloved by placing product specific information on the website.

Here is my case in point with my own experience.
My first order:
XL Manual battery Kit with Manual PassThru.
I received 2 XL manual batteries as described.
But instead of a Manual PassThru I got an Auto....
No big deal I thought. Until I started using them.
I found the breather holes on the XL manual batteries to be small, with a nice smooth draw.
But when using the Auto PassThru I found the draw to required a really strong, airy pull. And if I didn't hit it fast and hard, it wouldn't even come on.
I didn't like it
I search around and even looked back at V4L's website. I couldn't even find info about the Auto PassThru...not even listed. When I went back to the details of the XL Manual Kit - I found I WAS supposed to get a Manual PassThru...I thought I just didn't read carefully enough.

The same thing with the carts...
You get a pack of carts with Kit orders. Did I have a choice of which type of cart I was getting? What are the actual differences? I didn't know the difference, so I ordered the cheaper VK carts...I would have paid more if I had truley know the differences.
VG carts, VK carts, Premium (old and new), though I have found more specific info here on the forum - it would be nice to know what I'm ordering. Especially now that I've fallen in love

So now I'm confused and scared to place another order. I want a more batteries, but I don't want to get stuck with ones with big holes. I want another USB passthru - but which type will I receive? Do I have to make a specific note or email someone before and after I place my order to make sure I get what I want? I want more soft cap premo carts, which flavors have them?? I haven't really even delved into juices yet...

Your thoughts on product specific info?

btw.This is not a rant or a stab a V4L.
It is a mere suggestion, to hopefully improve everyone's satisfaction.

 

[MacArthurBug]

Send them an email, they're great people. Their contact info is on the site. They'll answer all your questions. I've had some doozies (Shipping times, etc) And they've always come through for me

 

[rver]

I agree with Bug...send an email and they will help you real quick.
They solved a problem I was having with one of my Batt's immediatly.

 

[Adrenalynn]

And always ALWAYS be descriptive (but brief) in your order comments. If you tell them _exactly_ what you want (and give a couple alternate options if they don't stock/doesn't exist) they'll try their best to meet your requirements.

 

[SMILIN]

I'm hoping this thread will push V4L to put some more specific info on their website related to each individual product they sell.

I truley love that V4L is working directly with manufactures to produce the best possible product.
Unfortunately this means (as of now) there are a lot of old and new products being sold.
There are many questions asked on this forum about product specifics.
These questions along with misguided information could simply be answered/resloved by placing product specific information on the website.

Here is my case in point with my own experience.
My first order:
XL Manual battery Kit with Manual PassThru.
I received 2 XL manual batteries as described.
But instead of a Manual PassThru I got an Auto....
No big deal I thought. Until I started using them.
I found the breather holes on the XL manual batteries to be small, with a nice smooth draw.
But when using the Auto PassThru I found the draw to required a really strong, airy pull. And if I didn't hit it fast and hard, it wouldn't even come on.
I didn't like it
I search around and even looked back at V4L's website. I couldn't even find info about the Auto PassThru...not even listed. When I went back to the details of the XL Manual Kit - I found I WAS supposed to get a Manual PassThru...I thought I just didn't read carefully enough.

The same thing with the carts...
You get a pack of carts with Kit orders. Did I have a choice of which type of cart I was getting? What are the actual differences? I didn't know the difference, so I ordered the cheaper VK carts...I would have paid more if I had truley know the differences.
VG carts, VK carts, Premium (old and new), though I have found more specific info here on the forum - it would be nice to know what I'm ordering. Especially now that I've fallen in love

So now I'm confused and scared to place another order. I want a more batteries, but I don't want to get stuck with ones with big holes. I want another USB passthru - but which type will I receive? Do I have to make a specific note or email someone before and after I place my order to make sure I get what I want? I want more soft cap premo carts, which flavors have them?? I haven't really even delved into juices yet...

Your thoughts on product specific info?

btw.This is not a rant or a stab a V4L.
It is a mere suggestion, to hopefully improve everyone's satisfaction.

just put a note in comments section with next order, tell mt staff i said to include a manual pt of your color choice

smile

steve