Also, editing to add:
I’ve checked the box and I was wrong about the model! It’s a Togo mini 2.0 if that makes any sort of difference to the battery?
The togo mini is an unregulated device with a built in battery. In short, that means you cannot adjust the voltage/wattage. I would recommend taking it back to the seller (not the manufacturer) first.... especially if it's within 2-3 months. let them have a go at checking it out. I also recommend taking the coil and juice out of it before returning it just as a safety precaution.
If you cannot return it to the seller, then you'll have to go through the retailer (kangertech). Unfortunately, most of the time that is a long and drawn out process. So, I would recommend you get a good replacement of a different type. It never hurts to try to get a refund, or at least a replacement... it beats it going straight to the garbage.
As far as a replacement device, I do recommend a few key features to look for.
1) regulated.. get something that you can adjust the power level to suit your needs. This doesn't necessarily mean you'll be changing that setting often... I personally found what wattage I like, and I haven't changed it in a few months.
2) A device that has a seperate atomizer and battery. That way if one breaks, you can replace the other part. It also allows you to change the atomizer to one that better suits your vaping style.
3) one that has a replaceable battery... then get a good battery from a reputable company. most of the time, these are 18650's, and those batteries will last a good long while. But even batteries will eventually die out in the future. So if you have a mod that can go the distance, chances are, you'll be replacing that battery. it is also nice to be able to swap out batteries if you are running low. I would go on a weekend camping trip with my son, and never once saw an outlet. I took a few extra batteries with me while camping.
If you decide to go with a pod, you'rre probably in an "all in one" setting, where none of those options are available. I'm not saying don't get a pod system, but if you want a setup that will last a while, that's the route to go. Also get a system that you can find coils easily no matter what type of setup you have. And by all means, ask questions here on ECF about the reliability of the company and mod... We don't have any ties to any particular company or have sales quotas to make.. we're just here to help.
good luck and keep us informed.