I placed an order with vaping me.com on Mon Apr. 8 for some Kanger Evods and was pleasantly surprized to have received my order only 4 days later. One of the Evods I had ordered was in the color red, as red is my favorite color it's the first one I grabbed to start using. Unfortunately I had opened it before I realized it wasn't an Evod but a Kanger MT3. On Sat. I sent them an email explaining everything in hopes that I could exchange the MT3 for the Evod. I wasn't very optimistic because VapingMe has an "unopened policy". I received a reply from Matthew at VapingMe on Sun afternoon. Being the weekend I really didn't expect to hear anything until Mon. or later. In his reply Matthew thanked ME and proceeded to tell me to keep the MT3 and that he would send an Evod out to me. I am very impressed and I highly recommend VapingMe, they have good prices (I'm a shopper), speedy delivery and exceptional customer service !!! 