I have noticed that. I tried another juice that a couple of other people liked along with the VV ones I didn't like and I wasn't crazy about that one either. I'm glad I found some that I really like so I'm not so desperate trying to find an ADV.
I like to use the forum for what it's for, sharing opinions ... especially then you have a bad experience, email the vendor, and they don't reply ... THAT is something other people might want to know before they order.
I think it's valuable in that after reading through reviews and trying juices yourself over time, you notice people who seem to have similar tastes as yourself and you can try juices based on what THEY liked.
again, why should a vendor respond because you don't like a taste? I get if the bottle comes broken or is the wrong item but what is someone supposed to say when you say "I didn't like such and such flavor". just don't order it again. when I go out to eat and try something and i don't like it(but it was prepared correctly) guess what? I don't order it again. I don't blame the cook for making it in the first place. that's why they have a menu- for variety. and I don't need to talk to the chef to tell him I didn't like it. if the food is good i'll come back and get something else. and not liking the taste is not a "bad experience" it's just not liking the taste.
This isn't a situation where it's a taste preference thing, this is a there's something wrong with it thing. Others in this thread have mentioned bad batches. Also I have had other vapors taste this and they have the same reaction.
And yes, I do expect a vendor in the vape community to respond. I recently had an issue with another juice vendor where USPS lost the package, which wasn't even the juice vendor's vault. They shipped me a 60 ml bottle when all I ordered was 30, plus a small sample bottle. THAT is the kind of customer service I have witnessed in our community, so a simple reply to a politely written email isn't too much to ask.
yeah, it IS a taste preference thing. I doubt there is a "bad batch" too many people enjoy it. a lot of people don't, so what? and responding to a lost package is not the same thing as responding to a " I don't like your juice" .once again, what do you want the vendor to say? "sorry you don't like that flavor-we will now drop everything and try to come up with a flavor you will enjoy"? oh wait, we already have done that, that's why we have so many different choices......
maybe, but even then you might not like them anyway which is fine, but why blame the vendor? what is the point of a thread that slams a vendor because you don't like the taste. how whiney is that?
The vendor could reply with something like, "you might be smelling X chemical, leave the top off for X amount of time" ... or something like that. To simply ignore the email is rude and unprofessional, especially considering the high standard of great customer service that is typical of the vaping community..................
obviously I didn't read your complaint message to VV, so I am not talking to you specifically, but just in general I have found that one gets much better service and responses if one is nice when they complain. I never put in a complaint letter things like, I hate your crummy product, etc. I always start off by saying something like "I thought you would like to know.........."
I will say that most of us have tons of liquids we didn't like. I actually only have a few I do like (that taste is subjective thing), but I had to go through lots to find those few. some vendors I can't vape any of their products, but apparently others love them or they would go out of business
oh and I have never had VV liquids so I am not a fan defending them.....but I believe in fairness ...
I never said anything about blaming the vendor. I was just sharing a thought about the value of others posting what they like and didn't like...lol
I have to say I agree.. I ordered some samples from Virgin Vapor after hearing all the rave reviews... can't say I was too impressed by any of them. Plus I read somewhere they use diacetyl in some of their juices? And their prices aren't exactly cheap either...
Interesting, that stuff is supposed to be not so good for you when it's heated:
Diacetyl - Wikipedia, the free encyclopedia