No, i went to the download and support page, tried to save it too, but still got the same pop up
First, download the configuration software zip file and the firmware xwdf file.
Make sure you choose to save the files, not open or run them.
Put them somewhere you'll remember so you can find them easily.
You need to unzip the setup file to get to the exe or executable file.
Find the exe you unzipped and run it to install the program. Then launch the program, plug in your drag and find the firmware file from the program.
From there, click download to apply the update.