Watch out for CigRX over billing! -

[jamesam1243]

i ordered the 3 cartons for $79.95 which they accepted but when it got here it said i was charged $140.82, i called them and they said the $140 was right, i asked for the supervisor who also said the $140 was right, i then told her to look at the offer on their own web page, then she said she would refund the $60 over charge. i ask for a confirmation email and she agreed, this just happened and i am waiting for the email.

original order:

A smoking alternative dietary supplement.*



Thank you for ordering.

RECEIPT

Order ID : CIGRX-201008060649-411379
Order Date: 06 AUG 2010 06:49:41

Bill To Ship To
------- -------


Shipping Method: Ground (Residential)

Item Quantity Description Amount
---- -------- ----------- ------
CigRX10 3 CigRX Dietary Supplement, carton 79.95
contains 10 boxes.

Subtotal 79.95
Tax Rate 0.00%
Tax 0.00
Shipping/Handling 0.00
Total $79.95


Customer Service
Phone: 1-800-778-2031
Email: customerservice@cigrx.com




James


PS:
they didn't bill me until today

MEMO CKCD AUTH 08/11 CIGRX 140.82

i need a cigarette!

 

[sanfordf]

I wonder what they would of charged for a single carton!!? I saw the web 'deal'. It looks intriguing, but pricey. keep us posted on your search for satisfaction.

 

[jude8753]

I had the same happen with a supplier and went straight to my bank, but they said they couldn't straighten it out till it was registered and then we could respute it. It cleared up within a day.

 

[jamesam1243]

my ordeal so far, so good

Dear Valued Customer,


Thank you for your inquiry regarding Cigrx Our records indicate, that a refund of $59.98 has been requested to be refunded towards your account on 08/12/10. Please allow 7-10 business days for this amount to post to your credit card. If you have any questions please contact customer service at 1-800-289-8651 or reply directly to this email. Thank you and have a wonderful day.


Cigrx
Order #00001068
www.cigrx.com
1-800-289-8651
6am-5pm P.S.T Mon-Fri
==================

And life goes on

James

==========================


August 12 smoked 09 cigs, 31 less than my usual 40 cigs a day 3537 cigarettes not smoked in 99 days by using snus, Stonewall, Joye 510, Hello 016, Ken's BoxMod, MadVapes 2xAA Box Mod, WetBox Vaporizer (ecig) and 19 bottles of ejuice partially used , $0.28 per cig X 3537 Cigs = $990.36 diverted from cigarettes to Vaporizer (ecig). OMG I have spent over $2025.59 in 92 days on this stuff but bare in mind that i have 3 months worth of supplies and my old cigarette cost was $330 a month

 

[MXBNW]

Are these Cartomizers and if so what do they fit? looks interesting.

 

[jamesam1243]

MXBNW

no, they are a little pill that can be used as a temporary cigarette replacement, they do have some effect but they are far too expensive for what they do unless you need something for your nicotine fits on long journeys, look at their web page, they come 20 to a small dispenser but you can't tell how many you have left. if you can stand General Mini Mints Portion (snus) (made by the same company i think), then snus would be your better option.


James

 

[Hammond Egger]

Good luck with them. They look like a ripoff in the proud tradition of Extenze and any number of weight loss pills.

 

[four2109]

They are made by Star Scientific, the company that makes Stonewalls.

 

[xg4bx]

I've actually used nicotine lozenges from star scientific, a local cig shop had them on clearance for $1 a pack. Personally I didn't find them worthwhile but I hope they work for you.

 

[Katya]

James, keep us posted. I like the company and I use their Stonewall and Ariva dissolvable tobacco. No, they don't make snus, snus is a Swedish product, Star Scientific is an American company. They are trying to do the right thing; harm reduction. I'm really curious about this pill. It's not quite what I've been expecting. They were trying to create a pill containing the whole tobacco alkaloids, the "missing ingredient" in all the NRT products (including e-liquid), but that's not it.

James, since you've ordered a huge amount, I'll be happy to buy some from you. Shoot me a PM if you think you've got more than you need.

 

[jamesam1243]

well i finally got my refund from their overcharge, but i will find it hard to trust them to handle payments in the future especially in that at first they claimed that i owed the money even though they were in conflict with their own web page, like a dinosaur that has an extra brain in it's behind that is not communicating with it's head, or they just couldn't get their head out of their behind.

anyway

08-19-2010 CKCD REFND 08/18 00:00 CIGRX 0804 5271970 VA 59.98

end of episode

James

-----------------------------------------

August 2 smoked 22 cigs, 18 less than my usual 40 cigs a day 3967 cigarettes not smoked in 115 days by using snus, Stonewall, Joye 510, Hello 016, Ken's BoxMod, MadVapes 2xAA Box Mod, WetBox Vaporizer (ecig) and 19 bottles of ejuice partially used , $0.28 per cig X 3967 Cigs = $1110.76 diverted from cigarettes to Vaporizer (ecig). OMG I have spent over $1496 in 92 days on ecigs alone but bare in mind that i have 3 months worth of supplies and my old cigarette cost was $330 a month

 

[YoYo]

When I ordered a similar amount of CIGRX recently, I got this email confirmation (copied and pasted with personal info edited out) I haven't received it yet. I think they are running a backlog, but they haven't charged my card yet either.:


Please keep a printed copy of this order for your records.

The bill will appear on your credit card as: Cigrx

Order ID : blablabla
Order Date: 27 FEB 2011 09:43:40

Bill To Ship To
------- -------
Name : Name :
Address : Address :
City : Ridgecrest City : Ridgecrest
State : CA State : CA
Zip : 93555 Zip : 93555
Country : United States Country : United States
Email : Phone :

Gift : No Shipping Method: Ground (Residential)

Item Quantity Description Amount
---- -------- ----------- ------
CigRX-30PK 1 3 cartons CigRX Dietary Supplement. 79.99
Carton contains 10 packs.

Subtotal 79.99
Tax Rate 9.75%
Tax 7.80
Shipping/Handling 0.00
Total $87.79


Return Policy
-------------
Rock Creek Pharmaceuticals, Inc. stands behind CiGRX product. If
you're unhappy with your purchase for any reason — even if you've
used all of the product — you can return the product -- or the empty
container- for a full refund of the purchase price minus shipping and
handling.
For more information visit: CiGRX - A Smoking Alternative | Customer Care or
call us at 1 800-825-8051 within 30 days of purchase


Customer Service
Phone: 1 800 825 8051
Email: customerservice@cigrx.com