Slow, inefficient, unresponsive and unwilling to listen to suggestions? Unfortunately, you just described half of the American work force.
Sorry to say the problem affects not only the work force, but management as well. I once complained to a supervisor at the post office why they were stuffing my mail box with unwanted mail belonging to the person renting the box before me. Her response was: I should get a bigger mail box ... Needless to say, I terminated the mail box, but she didn't care - as long as she got her paycheck. I see such examples everywhere I go - banks, retail, medical and legal, entertainment and sports, you name it.
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