where is my order???

[RobynS]

I received an email on 11/18 with the tracking number, but every time I check the tracking number with the USPS site, it indicates that it hasn't been shipped! I've left a message and wrote you an email, but no response!! I placed this order almost 2 weeks ago!!

 

[eric]

Robyn,

I'll check into it for you tomorrow morning. We'll be going in on Sunday to make everything as smooth as possible Monday. Lots of orders this week!

It sounds like it may have been lost in transit. If that's the case, we'll follow up with you. Thank you for bringing this to my attention!

Eric

 

[RobynS]

I'm still not getting any transit info from the USPS site. Have you found out anything. Last 3 digits of my order #842.

 

[eric]

We've assembled another order for you and shipped it out today. I'm really sorry about that...

 

[RobynS]

Thanks, I really appreciate that! I just placed an order with another vendor, so I'll have plenty of samples to try out...ha,ha!