Wheres my package??? Please help.

[RanRed6]

Hi guys, just a little frustrated. I am from Ontario Canada and I placed a $200 order for a kit and some juice on Jan 8 2012.
I tracked it on the Jan 18 and it was at the outward office of exchange,then on Jan 27 it said final delivery to XIAMEN CHINA. Emailed Health Cabin but a week later and still no reply. Did i just loose $200. Please someone help, Im almost out of juice. Thanks.

 

[sbphotog]

That sucks and I'm sorry thats happening to you. I cant answer your question, but I'll bump this to the top of the page so maybe someone can.

 

[EsxPaul]

As far as I am aware Health Cabin are a reputable seller so you should be able to get a satisfactory resloution.

Can anybody else give a suggested next step?

 

[Queijo]

Im having the same problem with mapleleafvapes. Sorry kind of off topic but I feel your pain im down to my last 5 ml of liquid then im all out and its been over a week and my purchase is still "processing"

 

[cags]

you can ask about it in their forum here:
HealthCabin

they are just coming off a holiday, the site says they are backlogged.

 

[dearme]

Well, this is just my best guess...........

The package was returned to the sender by Customs. Try emailing again. China is still in the celebrations of their New Year (Year of the Dragon) which runs from January 23 to February 9, but I did hear that some Chinese suppliers would resume normal operations January 31. Everything in China is a little slow this time of year, including the post. It's just a waiting game until the China suppliers get caught up.

Try ordering some eliquid from a Canadian vendor until you receive your stuff.....maybe.....Delivery from China is iffy with customs.

 

[DaSmokinLoon]

That really sucks, looks like you are getting pointed in the right direction, I hope you get everything resolved quickly.

 

[denali_41]

it is the time of the Chinese new year,,and it is almost over too,,during this time their postal slows to almost a crawl,,

and it has been displayed on their website also ,,,

 

[swedishfish]

Wow, they really like to celebrate new year.

 

[stadiumlove]

Yikes...almost a month of waiting for your package? that's brutal

 

[dormouse]

I would have split the nicotine into a separate order in case Canada blocked it.

BTW - without spamming posts, get your 5 meaningful posts or replies in New Members and an hour later you will be able to post in the Canada section in National Forums. They may have some other suggestions. but you do have the dual problems of Chinese holidays and Canada customs inspection...

 

[curlyballs]

Yeah customs is why I won't buy juice from USA. Wish I could, cause it's expensive up here

 

[RanRed6]

Thanks guys, maybe i just have to wait it out a little longer.

 

[Samie]

I've had really bad experiences with buying from China. I don't know HealthCabin and they seem to be good. I'm just saying that I won't buy from out of country.

I hope that they at least get back to you!! Good luck!!