@DC2
Well, it's worth thinking about. Mentoring might be the key for some people to succeed vs giving up. I think that it would be possible to get 8 or 9 out of 10 people to switch, assuming they had some sort of commitment to doing so, provided they had help (meaning: good advice, and help with product choices).
The percentage of people who do succeed is lower than this, though - and for those who buy the well-marketed internet or mall products, it could be fairly low. One poll found 31% succeeded, I seem to remember, and that would have been among those with less than optimal products and no one to turn to for help.
There are differences between a mentoring program and the NM board. The NM forum does its job well but it will never be as good as one-on-one assistance, especially where that includes things like emails, skype, or even mailing some stuff to try out.
- A Mentor Program would require someone to co-ordinate it
- Volunteers would be experienced users, with a minimum of 6 months experience
- The mentors would agree to coach and advise one newcomer at a time in any/all aspects of product use
- Some personal contact would be needed, such as email at the very least
- Mentors need to be people who know about many different options in hardware and liquid
- They could be allocated to new enquirers by a central co-ordinator
Because it seems to me that it would make the difference between success and failure for some people, it's worth considering - but it needs a bunch of experienced people who will take on the job, and someone to co-ordinate it by being a central point of contact. I don't think it is something ECF should set up and run - but if there were people who wanted to do it / run it, we would certainly provide resources.