Does the Provari seriously break this easily?

[kk5000]

I twitched when somebody called out my name and knocked the Provari 2.5 off my desk. The Kangertech protank fell apart and fell to the other side of the room. I picked it up and tried to screw it back on and it won't go like a piece is missing. Can't screw on a cartomizer either. Is it broken or am I missing something? Looked all around and didn't find the missing piece if there is one. Here's what it looks like now :

Top - Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Side - Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

 

[yo419g0tamin]

I need a better more focused photo can't tell.

 

[HughDaHand]

That must be the reason that most ProVari owners have 2 or 3 of them.

Its hard to tell from that pic but did part of the 510 connector on the tank break off in the ProVari threads? That could cause the problem you are describing. It is also possible you damaged the threading on the provari.

 

[kk5000]

I need a better more focused photo can't tell.

Sorry about that. I have edited the original post to include 2 clear pics.

 

[tidegirl]

Yes, try to get a better pic. The only thing I possible see- is there something stuck around the center post? (The gold tone piece in the center of the connector) It sort of looks like there may be something in there instead of an empty space. It doesn't look like anything is missing.

The only other thing I can think may have happened is the threads stripped when the tank came off. Will the carto not screw on at all or will it just not screw down all the way or not fire?

 

[Elantis]

There is definitely something in the 510 connection. Looks as if it could be the bottom part of the threads from the tank.

I read somewhere earlier when someone had experienced the threads of a delivery device breaking off in the 510 connection, they used a pencil eraser to push in the connection then turn as if they were unscrewing it and it worked for them.

 

[dr g]

It looks like the bottom of the tank's 510 connector sheared off. I think I'm seeing the 3 airholes. Show us the bottom of the tank.

EDIT: The pencil eraser trick seems like a good one to try.

 

[kas122461]

I cant tell from the pic. but check your pro tank. I bet your tank base threads broke off, and are inside the provari, try to spin it out with a q-tip or a pencil eraser, with a rubber band on the tip if so.

 

[Baditude]

It's difficult to tell for sure, but I agree with the above posters. It looks like part of the broken tank's connector got left behind when it broke off during the fall. It may be difficult to remove the piece yourself without the proper tools. Contact Provape and explain what happened. They often provide simple do-it-yourself tips to try before having you send it in for repair if not successful.

Nice thing about Provape's customer service, if it does require returning for repair, you'll likely have your Provari back within a week's time.

 

[vang0gh]

I see a Protank in the background. They're somewhat known for having the 510 connectors snap off. So, as the others have said, it sounds like it's still stuck in your Provari.

 

[dr g]

It's blurry but the connector on that protank looks skinny, which would be consistent with the 510 threading shearing off.

 

[kk5000]

Show us the bottom of the tank.

Bottom of the tank : Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Bottom of the tank side : Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

 

[xtwosm0kesx]

Bottom of the tank : Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting
Bottom of the tank side : Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

Yep the base of the protank is broken off in the Provari, there are several threads on the forum about removing snapped protank bases. Your provari should be fine with some tinkering to get it out.

 

[tidegirl]

Yep, your threads are still in the provari. Try the pencil eraser to get them out or call tech support if that doesn't work. They may have suggestions.

ETA: Um, customer service not tech support. 5 hours later and I'm still in work mode.

 

[tearose50]

kk -- I can see the broken part still stuck in there with the new pictures.

It will come out, with patience. You need to reverse wind out that broken piece. Certainly try the eraser trick. As a last resort, a tiny screwdriver and a very careful husband with strong hands have helped me.

Take the battery out, too....before you attempt surgery, just for extra safety.

 

[xtwosm0kesx]

One of the longer threads about it.

http://www.e-cigarette-forum.com/forum/general-e-smoking-discussion/439666-new-protank-broken-weak-threads-buyer-beware.html

 

[Mike Sheda]

yup.. your tank is missing it's threaded collar, I think your provari got hungry and ate it! (by zooming in the sid pic of the provari, the throat looks smooth, which means it's the inside of the threaded collar of the protank)

Try the eraser trick. (similar to the potato trick, I wonder if that would work?)

 

[tidegirl]

Here is a video that may help too.

 

[vang0gh]

Here's a recent thread by someone who had a similar issue and got it out using an eraser:

http://www.e-cigarette-forum.com/forum/provari/457487-i-fixed-my-provari.html

 

[yo419g0tamin]

No metal to remove it, you can damage the provari firing pin, try the pencil eraser. Yes tank base broke stuck in your provari, hope all works out.