*** Disclaimer***
I am not going to talk about any specific supplier in this thread and I would appreciate it if nobody else does either...
I was reading the 12 page thread about PEG and its safety and I a few people commented on this stuff, so I thought I might make a thread dedicated to the subject.
I freely admit I am going to start manufacturing juice soon, I am not making this thread to advertise, but rather to find out what makes a good supplier.
*** End Disclaimer***
My personal "Want" list from a supplier
1. Ingredients: This is tough, because unlike someone that manufactures potato chips, most manufacturers aren't even going to know if thier base juices contain 1ppm of magnesium or whatever. What I DO want to know, is that the juice I am buying consists of PURE nicotine (not 10% nic cut with god knows what imported from china) USP grade PG, VG, & PGA, and flavorings from a reputable source.
What I definately DON'T want is someone to slap a lable that says those things on some juice they imported premade from china when they dont really KNOW whats in it.
2. Strength: I, and nobody in thier right mind, Is going to pay to have someones juice assayed for strength... so for now I guess its just a trust issue, and I have to take it on faith that when a supplier tells me that this bottle is 24 mg/mL ... thats what it really is.
3. Flavors: I bought a small bottle of "Sweet Orange" from a supplier (who I will not be buying from again) ... I swear they just put 20 drops of artificial orange flavoring into some PG / Nic base and sent it out the door... it was Dry, not "sweet" at ALL, and entirely not good. I have tried an RY4 from one supplier that was so sweet I had to cut it in half just to smoke it. A bottles of Chocolate and Coffee I have gotten were almost black in color, absolute atomizer killers regardless of flavor.
There are several AWESOME juice makers that know what they are doing... good BALANCED (and strong) flavors made with quality ingredients and no extra coloring or natural sugars (burn).
4. Bottles: My business partner and I had a discussion about this that really didn't go anywhere. Personally I would like to get my supplies in child proof plastic dropper bottles... He seems to like glass. I think this is personal preference. I prefer plastic because you cant drop it and make a mess, It won't break or crack in shipping, drip tops are easier (for me) to use than droppers, and the child proof cap still keeps it safe for little guys. You guys will have to let me know what you think about this one.
5. Consistency: I don't want to order a flavor, love it, order a larger bottle, and find out it has half the flavor or tastes completely different. If recipes are going to change, at least post it under the discription of the juice please.
6. Shipping: all my juice has come in poly USPS shipper envelopes (another advange imho to plastic bottles) except the glass bottle of 100 mg/mL that I bought... it was a glass bottle in a box filled with packing peanuts. I live in an apartment so they mailman can stuff those envelopes in my box, but anything in a box goes in the large mailbox and I get a key... or it goes to the office and I have to go get it from them during buisness hours.
I have never paid extra for shipping... I always order from the USA and everything gets to me in like 3-4 days... I'm pretty OK with that. I never let my supplies get low enough to not last 3-4 days hehe
7. Lables: I never even thought about this, but people on the PEG thread seemed to say they wanted poison lables and maybe some other stuff... personally I'm pretty ok with a flavor name and strength.
8. Freebies: what to say here... I've gotten lots of freebies from the different places I have ordered from, but honestly I haven't even used half of em. I think one place sent me some Egg Nog for free because they couldn't sell the damn stuff.... I'm OK with freebies but don't send me a free menthol sample when I ordered raspberry, ... duh?
9. Customer service: If I read you have bad customer service I am about 90% less likely to order from you, whether you are a big or small company. The one time I have had a problem it was from a company that people on this board spoke highly of... and my replacement Item was in the mail to me after 1 e-mail, before they even recieved my defective item... THATS customer service.
10. Price: saved this one for last. I have ordered Juices across a variety of price ranges.. I have gotten GREAT juices for cheap.. and OK juices for expensive... and the other way around too. since I use maybe 60-90 mL of juice a month I don't care so much if one bottle is a few $ more than another... but I am NOT going to pay $1 / mL. I also really don't want to pay extra for your Custom graphics on my bottle. I personally think a fair price is nothing more than $0.55 - $0.60 / mL (in 30 mL bottles... I understand paying more per mL in smaller bottles) for QUALITY juice. Sites that sell juice for $0.30 / mL almost scare me because I don't want a 30 mL bottle of something nasty... (i guess i could give it away to my friends LOL)
Thats all I can think of for now.
please stop in an leave some thoughts... Help me become the best supplier I can, and help the current suppliers understand the things you do and dont like and why they need to keep it up or change thier ways !!
Grim
I am not going to talk about any specific supplier in this thread and I would appreciate it if nobody else does either...
I was reading the 12 page thread about PEG and its safety and I a few people commented on this stuff, so I thought I might make a thread dedicated to the subject.
I freely admit I am going to start manufacturing juice soon, I am not making this thread to advertise, but rather to find out what makes a good supplier.
*** End Disclaimer***
My personal "Want" list from a supplier
1. Ingredients: This is tough, because unlike someone that manufactures potato chips, most manufacturers aren't even going to know if thier base juices contain 1ppm of magnesium or whatever. What I DO want to know, is that the juice I am buying consists of PURE nicotine (not 10% nic cut with god knows what imported from china) USP grade PG, VG, & PGA, and flavorings from a reputable source.
What I definately DON'T want is someone to slap a lable that says those things on some juice they imported premade from china when they dont really KNOW whats in it.
2. Strength: I, and nobody in thier right mind, Is going to pay to have someones juice assayed for strength... so for now I guess its just a trust issue, and I have to take it on faith that when a supplier tells me that this bottle is 24 mg/mL ... thats what it really is.
3. Flavors: I bought a small bottle of "Sweet Orange" from a supplier (who I will not be buying from again) ... I swear they just put 20 drops of artificial orange flavoring into some PG / Nic base and sent it out the door... it was Dry, not "sweet" at ALL, and entirely not good. I have tried an RY4 from one supplier that was so sweet I had to cut it in half just to smoke it. A bottles of Chocolate and Coffee I have gotten were almost black in color, absolute atomizer killers regardless of flavor.
There are several AWESOME juice makers that know what they are doing... good BALANCED (and strong) flavors made with quality ingredients and no extra coloring or natural sugars (burn).
4. Bottles: My business partner and I had a discussion about this that really didn't go anywhere. Personally I would like to get my supplies in child proof plastic dropper bottles... He seems to like glass. I think this is personal preference. I prefer plastic because you cant drop it and make a mess, It won't break or crack in shipping, drip tops are easier (for me) to use than droppers, and the child proof cap still keeps it safe for little guys. You guys will have to let me know what you think about this one.
5. Consistency: I don't want to order a flavor, love it, order a larger bottle, and find out it has half the flavor or tastes completely different. If recipes are going to change, at least post it under the discription of the juice please.
6. Shipping: all my juice has come in poly USPS shipper envelopes (another advange imho to plastic bottles) except the glass bottle of 100 mg/mL that I bought... it was a glass bottle in a box filled with packing peanuts. I live in an apartment so they mailman can stuff those envelopes in my box, but anything in a box goes in the large mailbox and I get a key... or it goes to the office and I have to go get it from them during buisness hours.
I have never paid extra for shipping... I always order from the USA and everything gets to me in like 3-4 days... I'm pretty OK with that. I never let my supplies get low enough to not last 3-4 days hehe
7. Lables: I never even thought about this, but people on the PEG thread seemed to say they wanted poison lables and maybe some other stuff... personally I'm pretty ok with a flavor name and strength.
8. Freebies: what to say here... I've gotten lots of freebies from the different places I have ordered from, but honestly I haven't even used half of em. I think one place sent me some Egg Nog for free because they couldn't sell the damn stuff.... I'm OK with freebies but don't send me a free menthol sample when I ordered raspberry, ... duh?
9. Customer service: If I read you have bad customer service I am about 90% less likely to order from you, whether you are a big or small company. The one time I have had a problem it was from a company that people on this board spoke highly of... and my replacement Item was in the mail to me after 1 e-mail, before they even recieved my defective item... THATS customer service.
10. Price: saved this one for last. I have ordered Juices across a variety of price ranges.. I have gotten GREAT juices for cheap.. and OK juices for expensive... and the other way around too. since I use maybe 60-90 mL of juice a month I don't care so much if one bottle is a few $ more than another... but I am NOT going to pay $1 / mL. I also really don't want to pay extra for your Custom graphics on my bottle. I personally think a fair price is nothing more than $0.55 - $0.60 / mL (in 30 mL bottles... I understand paying more per mL in smaller bottles) for QUALITY juice. Sites that sell juice for $0.30 / mL almost scare me because I don't want a 30 mL bottle of something nasty... (i guess i could give it away to my friends LOL)
Thats all I can think of for now.
please stop in an leave some thoughts... Help me become the best supplier I can, and help the current suppliers understand the things you do and dont like and why they need to keep it up or change thier ways !!
Grim