All issues with the Crius are quality control based not design based. There's not much more OBS can do design wise to make this a better product. Without us relaying the message to the vendors and them relaying it to OBS this will never be corrected. We were all the first to purchase the V3 after OBS promptly made changes voiced by the consumer. In that short time span things are bound to be overlooked on the QC side. So the first batch wasn't perfect...oh well... but I guarantee production will tighten up and this will be the #1 rta for 2016. OBS already bought back the v1 from Wetvapes so the clearly stand by their product. This will all be worked out for everyone in the matter of a couple of weeks, especially if you purchased from Wetvapes. Let's be happy we got the product we asked for.