2 week old SMOK G-PRIV froze up and locked out.....

[vapdivrr]

I don't think it was quite the time period.....because I came back out and the mod was warm/hot feeling. I slapped the batteries in and with in ripping 2 hits at 105w it froze up. I already ordered a new one, I disassembled it today and saw where there was slight melting on some sort of chip in there. I don't think the car temp did it, bit I think once I caped it on top of that temp it caused the damsge. Lesson learned. Plus a new color scheme had came out that I enjoy more anyways....i just hate to piss the money away. Hopefully the company I bought it from will send me a new one or fix it....but now that I tote it down a little I know I dug my own grave. I'm still going to try because regardless "smoks" temperature protection should have prevented this issue.....if it does indeed have it.

That would be awesome if they sent you a new one, good luck

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[Gsully23]

Wow.....i was very happy with the outcome. I had kind of given up hope and being the impatient person I am I had already ordered a new one.

Today, after sending a 1 minute video to the website I previously ordered the one that malfunctioned on me, they were quick to reply and say that they will have a replacement device sent out to me tommarow, and there's no need to return the defective device. If this turns out to be true I will be very happy with the customer service I received and will keep you all updated.