Yea, Wlad extracts and he is an awesome flavor chemist. But, alas, no flavor shots!
Ahlusion-Reviews and some repentance
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Yea, Wlad extracts and he is an awesome flavor chemist. But, alas, no flavor shots!
Yea, Wlad extracts and he is an awesome flavor chemist. But, alas, no flavor shots!
When I vape Devil Dog I think; this is good, but could sure use some flavor shots.
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(This is not meant for the OP, just a general rant)
I could understand if a vendor was tardy is sending you vital antibiotics so your skin won't fall off or some such thing. But ejuices? Seriously? With 92649237642973 vendors around, you can order a couple of bottles from somewhere else to tide you over.
What's more, most juices require steeping, weeks and weeks usually. If you are ordering when you run out, you are already a few weeks too late. If you are ordering a 1 month's supply, you should be ordering your next batch the day after you receive the current batch, because it might take 2 weeks to ship, and at least 2 more weeks to steep properly (assume ship time is also steep time here). And you might still have a gap there, where you have to vape the next batch before it has been properly aged.
I recently ordered a couple of 120ml bottles from VCV, and only contacted them after my order had sat "Unfulfilled" for 10 days, and only to check to make sure there wasn't some IT glitch that had caused the order to somehow disappear from their queue. Turns out it was just delayed due to insane sales from their recent 20% off promotion. This is the BEST reason to have your juices delayed, as it means the vendor should be around for a long time.
I could understand if a vendor was tardy is sending you vital antibiotics so your skin won't fall off or some such thing. But ejuices? Seriously? With 92649237642973 vendors around, you can order a couple of bottles from somewhere else to tide you over.
What's more, most juices require steeping, weeks and weeks usually. If you are ordering when you run out, you are already a few weeks too late. If you are ordering a 1 month's supply, you should be ordering your next batch the day after you receive the current batch, because it might take 2 weeks to ship, and at least 2 more weeks to steep properly (assume ship time is also steep time here). And you might still have a gap there, where you have to vape the next batch before it has been properly aged.
I recently ordered a couple of 120ml bottles from VCV, and only contacted them after my order had sat "Unfulfilled" for 10 days, and only to check to make sure there wasn't some IT glitch that had caused the order to somehow disappear from their queue. Turns out it was just delayed due to insane sales from their recent 20% off promotion. This is the BEST reason to have your juices delayed, as it means the vendor should be around for a long time.
I somewhat agree here. I don't mind them saying "hey this is going to take 3-5 days for us to make and ship out". Here's what I have a problem with though. We are open 8am to whenever we have met the day's quota. And then you go there at 8:01 a.m. and they arent open. And you check and they still aren't open. And then they have flavors you can't order for weeks.
I like the vendor and I like the juice. And no it's not that big of a deal. But I just don't understand the business mentality. You go out and advertise, you build a reputation, you invest in equipment and in time, you purchase the raw ingredient stock. Then when you have someone at the virtual front door waiting to pay you for all this effort, yer closed, or out of stock, or whatever. Why?
Also to update, made an order Tuesday and it's already in the mail so perhaps they were just going through a rough spot.
With the more popular vendors especially, I think that people fail to realize how many orders they process in one day before closing the storefront or shopping cart. My favorite vendor was processing 300 orders a day before they shut down for a website redesign and added security updates. In an 8 hour day that's filling one order (which could be multiple bottles) every minute and a half.
They do this so you wont have a large gap in between payment and shipping times. We've all seen the numerous complaints about vendors who take payment immediately then get so backlogged they don't ship for 2-3 weeks. In cases like that I feel complaints are justified.
Not so much with complaints about vendors closing once capacity is reached as they are doing so to avoid the very problem I just mentioned.
Getting so backlogged it takes 2-3 weeks to catch up (if ever) is letting your business run you.
Setting reasonable limits for your business and yourself is running your business.
If you take complaints from spoiled customers and entitlement issues completely out of the equation it isnt hard to figure out which is the better option.
They do this so you wont have a large gap in between payment and shipping times. We've all seen the numerous complaints about vendors who take payment immediately then get so backlogged they don't ship for 2-3 weeks. In cases like that I feel complaints are justified.
Not so much with complaints about vendors closing once capacity is reached as they are doing so to avoid the very problem I just mentioned.
Getting so backlogged it takes 2-3 weeks to catch up (if ever) is letting your business run you.
Setting reasonable limits for your business and yourself is running your business.
If you take complaints from spoiled customers and entitlement issues completely out of the equation it isnt hard to figure out which is the better option.
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Utterly legitimate complaint. Anyone on ECF would be well aware that this occurs quite frequently with a handful of these vendors, and would be justified in criticizing the vendor. I am just baffled that folks run out of juice because of this.
True that. I look at it this way; what if I found out I have a talent for making ejuice, and I like the idea that I could sell enough to make it a small business that pays the bills, all the while getting a product I'm proud of out to fellow vapers. Turns out, people really respond to my product and word-of-mouth creates a much bigger demand than I could have possibly guessed. I'm working very hard to keep up, but realise I need to expand to do that. I have to shut down briefly to expand, and the message boards light up with complaints and insults. It hurts a little, but I tell myself it's only the internet where people make it their job to complain.
After expansion and hiring a few people things go smooth until soon I'm working 24/7 again because word-of-mouth continues to put high demand for my product. I say to myself; this isn't what I wanted when I started this, I'll limit my orders since I only wanted small business anyways, it'll keep my current customers happy and I'll be happy again.
So I do that and I'm happy and my customers appreciate me and my business. By then I've learned to ignore all the insults from people who think they have the right to tell me how to properly run my business, that I need to grow more and be open 24/7, and that I have bad motivations I know aren't true. I see people say my products aren't worth the hassle and think; good, I have enough business anyways.
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If "criticizing," it helps to know the business model of the vendor so you are not chastising a cat for not barking. Ahlusion exists as a wholesaler, consultant, flavor extractor (flavorist in general), GC-MS tester for other vendors, they own and run a B&M/drink bar (with several in the works) and they operate as a "normal" eliquid vendor. Whether or not this is known, they have never advertised anywhere, nor really need to sell juice to individuals--that is not their business model. I am happy to get juice whenever I can, but you all must understand that this vendor is not simply an ejuice vendor in a traditional sense. Why is it their liquids are frequently unavalible? They wholesale and have a very time consuming process. Them selling to individuals and creating customer flavor profiles is a courtesy to those that are able to order, but it is not their bread and butter. Frankly, I am surprised Wlad even still sells individual orders--if I was a vendor that wholesaled the way they do, I would much rather only deal with other businesses and large orders rather than tons of tiny orders from individuals.
I was not criticizing them myself. My first order was placed May 28th, and shipped today (May 30th). Even if it hadn't shipped until June 30th, I wouldn't be complaining or criticizing.
I live in Manhattan, the headquarters for precious boutique shops selling limited quantities of highly desired products. I am used to being patient for something that is worth the wait. And while I wait for my artisanal Gold-Leaf Encrusted Valrhona Chocolate Infused Cinnamon Hyperbun of Doom from The Tiniest Bakery In The Known Universe, I might pop in to a Dunkin Donuts for a Boston Creme to tide me over.
I was addressing the specific lines by the_vape_nerd, "We are open 8am to whenever we have met the day's quota. And then you go there at 8:01 a.m. and they arent open. And you check and they still aren't open. And then they have flavors you can't order for weeks." And I'm not saying they should change the way they do business one iota, merely that they handle it a bit better to reduce everyone's expectations, so they don't get threads like this. PR does wonders - like a disclaimer that you may not be able to order for weeks due to popular demand, your order might take weeks to prepare during periods of heavy volume, but that you will be kept apprised of every change in your order status via email (which they do better than most other vendors), but please don't be surprised if it takes many weeks to order the juices you want and even more weeks to receive them.
Then again, this thread will probably get them another hundred or so customers hitting refresh tomorrow at 7:59AM, breaking down the virtual walls of their website to put an order in.
BTW, these folks are waiting for a cronut - a "croissant donut", the latest craze:
http://lemoncakebreakdotcom.files.wordpress.com/2013/05/cronuts-line.jpg
Ahlusion is an awesome company. If you don't want to do business with them.
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Having read through all this since my last post I guess I will just end it this way.
In the end, I finally did place the order with them. I love the juice. It's amazing stuff. Read the initial review.
I knew I'd get a bit of heat from some of the juice connissuers we have here. I expected it. But you've also got newbs here and so on.
There was a post last week and the week before that one. People were all like "this vendor is ridiculous, its like trying to get into a private club", and so on. I wanted to include this in the review basically to let people know that yeah, it can be a pain in the .....
Is it worth the hassle though? Yes, it is.
I certainly get the idea of a business man who for one reason or another can't or just doesn't want to do the volume. That's ok with me. But people should know what they are getting into.
In the end, I finally did place the order with them. I love the juice. It's amazing stuff. Read the initial review.
I knew I'd get a bit of heat from some of the juice connissuers we have here. I expected it. But you've also got newbs here and so on.
There was a post last week and the week before that one. People were all like "this vendor is ridiculous, its like trying to get into a private club", and so on. I wanted to include this in the review basically to let people know that yeah, it can be a pain in the .....
Is it worth the hassle though? Yes, it is.
I certainly get the idea of a business man who for one reason or another can't or just doesn't want to do the volume. That's ok with me. But people should know what they are getting into.
I thought you were just being honest with how you felt, which is what I was doing.
As far as people knowing what they are getting (or not getting) into, this is taken from the site:
"* Daily Capacity for online orders. We also take on a limited amount of new customers on a daily basis. The reason for that is that we like to allocate enough time to spend with each and every customer. Our business philosophy might seem out of the ordinary, but customer service and product quality are our top priority. We'd rather sacrifice on quantity of sales (and new customers) over taking care of our existing customers and quality. If this is not acceptable for you, please see our web links section for other great e-liquid vendors."
They acutallly have links for other liquid vendors that they feel are worth patronizing. I have never seen another liquid vendor, that isnt selling or profiting off of it, actually have non-afilliate links to other liquid vendors.
p.s. Vape Nerd, now that you are "in" as a customer, make sure you give as detailed of feedmack as possible about your order becasue Wlad will start with your flavor profile. It may seem strange, but when you tell him about the CPBT and the too quiet caramel, if you order it again, it will appear. I never used to put much stock into the flavor profiles until I tried an unprofiled CPBT after having mine--the two are not really the same, but mine is best for me even though I didn't know it was personalized toward my tastes.
Hey its all good, I took no offense.
This flavor profiling sounds brilliant and I do intend to give feedback.
Man, I cannot believe how my juices are different from the stock versions! If you start giving good feedback about what you like and don't, you will actually have your own personal tweaks to all the recipes (except for maybe the aromatics--I don't think those are all that tweakable without very specific consultation). It's all very sophisticated software that takes into account your flavor profile and adjusts recipes accordingly.
final question while i have you guys here
what is the difference between the express line stuff and just the other liquids? is the only difference that they premake the express line while they mix to order the other stuff?
what is the difference between the express line stuff and just the other liquids? is the only difference that they premake the express line while they mix to order the other stuff?
Yes. However, the XPress line also isn't profiled--they're stock versions--and also pre-steeped I don't know what is going on with that line though. I think he is going to have it exist off line, but I am not sure.
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