Well I ordered some juice on 10/10/12. Their e-mail said it would ship within 4 days. It never did and I got nervous due to other peoples comments on here about them. I sent them a couple e-mails and they never responded to them. I finally got a e-mail on 10/24 saying they shipped my order. I haven't received it yet so I can't comment on the quality. Due to the ignoring of my e-mail and the long shipping times I will not be ordering from them again. But for other people out there wondering about there orders I guess it takes them at least 2 weeks to ship it out so you might still get it.