Anyone order from Vapedudes?

[Mikebuzz]

Hi,

Im new to the vape forum. I've been vaping for several months now and recently decided to order a nice rebuildable tank. I wanted the cobra and only found it in stock at Vapedudes. I placed two separate orders on Friday morning and paid the $23 shipping on both orders hoping to get something in the mail asap. So far I haven't even received a shipping notification. I'm getting a little worried. I know these companies are small but some response would really be nice. The orders I placed totaled about $300 and not a word from them yet. Hopefully someone here can ease my mind.

Thanks,
Buzz

 

[KatyLoo]

I've ordered from them a few times. Usually they are quick but occasionally they get backlogged.

 

[cherrycakes]

I've seen a few negative reviews in the bad review section.
Tend to not order from companies that end up there, that's just me though

 

[NancyR]

I haven't have an issue from them when I have ordered

 

[SupplyDaddy]

Made an order from them on the 14 of March, receive conformation almost immediately. Receive processing conformation on the 18th and the package the 21st. Regular mail, no rush. No complaint here!

 

[Mikebuzz]

cool. Thanks for the reply's. Maybe they are just backed up a little. I like to give everyone the benefit of the doubt the first time. Hopefully ill hear from them today.

 

[NtenseAnt]

i ordered from them before multiple times before usually get a confirmation number and recite right away. maybe you should email them.

 

[JoAnnW]

I've ordered liquids from them quite a few times and have not had any processing or shipping problems. Hope you get a resolution soon because they are a great company to do business with.

 

[Faylool]

Maybe they "close" over the week end

 

[Junebug79]

I have ordered from them. I believe it's run by 2 people. Maybe 3. So, if someone gets sick... But you should still get some sort of email confirmation. I'd contact them. If you go to their Facebook page, you can see they post a status update when they're running behind. Also their website front page currently states that orders are going out 2-4 days after they are placed.

 

[sj74]

I have ordered from them quite a few times. On average if you will get a ship notice within 5 days of purchase, but they do post on their home page their current running time. My last order from them was for about 100ml of juice and a COBRA, from day of purchase to my door was 10 days.

 

[grillmaster21]

i ordered some juice and a tank from them around x-mas time. It took a few days for them to send a confirmation. but they were closed for a couple of days for the holidays and then it was the weekend and then i guess they were backed up on orders when they returned to work. not a great first impression but understandable. I wouldnt rule them out.

 

[Aheadatime]

I'd be patient. My order from them took a while, but it did ship. Have been letting it steep, so no word back on how it tastes, but it took a while for me to get my order from them.

 

[Mikebuzz]

Here's my followup.

The order finally shipped the following Monday. I'd ordered everything overnight ($23 extra), so I received the order on Tuesday. I ordered the Cobra tank, about 6 juices and a Titanium Tip for the Cobra. The packing slip showed everything being shipped but the Titanium Drip Tip wasn't in the package anywhere. I immediately called the number and spoke with their answering service because I guess they are too busy and small to take calls. She took all my information and said she would contact them. I also sent them an email explaining the shortage. Today is Thursday and still no reply from them. I wouldn't really worry about this except this drip tip was $22.00.
I suppose if I haven't heard anything back today, I'll call my credit card company and start the process for refusing the charges. I really don't know what else to do. Let me know if anyone has suggestions.

Buzz

 

[Nsanejain]

I would give it 7 days from the time you let them know. They could very well be sending the item out to you within that time frame. Try to call back or contact them through their FB page too. It would be illegal to stop payment on the whole order too. If nothing is done by them after 7 days you can give them a bad review. But remember as you may find bad reviews on them or others, some people have other motives. Most businesses want to make you happy so you will come back. Good luck.

 

[Mikebuzz]

Just an update. I messaged them on FB. Jennifer replied within a couple days and said she would get it sent right out. What I'm guessing is they are just getting hammered with orders and feeling some growing pains. Seem like good folks. I love the products I ordered from them and I'm sure I'll order again.

 

[klhsu]

I know they tend to have issues with orders getting backed up. If you registered for an account, you can see your order status. My last order I placed at the beginning of the month took about 3-4 days to ship I think.

 

[Ansah]

I ordered the Cobra from them too, and accidentally placed two orders (I was being an idiot, vacillating between the 3ml and the 5ml). So I wrote them and explained that the dual order was a mistake and that I only wanted one Cobra...

... They wrote a very pleasant note right back to me, and fixed it right away. As has already been mentioned, they post an estimated turn-around time on their homepage, and my Cobra did come exactly as expected within that time frame. Any small business can get swamped, but I have no problem recommending them, as my experience was happy.