Are the shipping problems solved?

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madman3237

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May 20, 2009
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Laurel, DE USA
Order#942 Placed evening 7/27 (last Monday)

Detailed Results:
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Arrival at Unit, August 03, 2009, 6:51 am, LAUREL, DE 19956
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Processed through Sort Facility, August 01, 2009, 2:48 am, BOISE, ID 83708
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Processed through Sort Facility, July 31, 2009, 11:08 pm, BOISE, ID 83708
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Electronic Shipping Info Received, July 28, 2009
At my local PO this morning, so should be arriving here shortly. PCC and some EcoPure.:)
 
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larryhorse

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Aug 3, 2009
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Order # 764: Ordered July 21, got tracking # from Endicia on July 24th, never reached the PO or me. Sent 3 emails and made 3 phone calls, NO RESPONSE to any of them. No clue where items are. Order was for 510 Enhanced Kit $125.00. Hmmmm, getting concerned already!

I ordered something else non-e-cig related from another company and USPS went from "Shipping Info Received" for like 3 days directly to "Arrival at Unit" (which means it's at my local P.O.) It's weird like that sometimes.
 

NHGrey

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Jul 26, 2009
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I ordered from Innovapor on 7/25. My order # is in the high 800's. I ordered a starter kit (the small one) and a few bottles of liquid to try out. I contacted Mark on the 31st as I hadn't heard anything and my status on the site was still "Pending". I received a reply from Mark saying that my order had shipped the day before I asked. I thanked him very much and asked for the tracking information. As of today I have no product and no tracking information. They just ignored my request. I don't know if this is just sloppy business or they were lying about my order having shipped in the first place.

I enjoy the one e-cig I managed to get shipped to me, by blu of all places! Yes the king of the bad reputation for e-cig orders managed to get it to me, 2 weeks late and after contacting them as well albeit. I swear these crappy businesses that can't keep stock or their word are going to send me running back to the analogs. At least I can get those when I want them. If you can't ship the product TELL YOU CUSTOMER THAT UP FRONT!!!

Does anyone have any advice on reputable companies selling cigs and liquid? I'm sick of having to chase after every order I place. Talk about unprofessional! I just want to place my blasted order and actually receive product. I mean honestly.......
 

KrispyKrink

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Jul 31, 2009
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Does anyone have any advice on reputable companies selling cigs and liquid? I'm sick of having to chase after every order I place. Talk about unprofessional! I just want to place my blasted order and actually receive product. I mean honestly.......
When I placed my order on Friday with IV, I also placed orders at Totally Wicked and dietcigs at the same time.

Both of my TW and dietcigs orders are sitting right here on my desk, 3 days after placing the orders. Too bad it's only juice and I can't actually use them yet. Check them out for on the ball turnaround.
 

NHGrey

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Jul 26, 2009
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Cool I will try TW and/or Diet. Though I understand the Blu is the redheaded stepchild of the e-cig world I at least have it in hand and I need something to refill with. They are now up to 4-6 weeks before they will ship so reordering from them is pointless at the moment. I can't wait to try a 510 from all I have heard, but wait I shall. I'm almost totally off the analogs in less than a week, Thanks for your help keeping it that way.
 

KrispyKrink

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Jul 31, 2009
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Cool I will try TW and/or Diet. Though I understand the Blu is the redheaded stepchild of the e-cig world I at least have it in hand and I need something to refill with. They are now up to 4-6 weeks before they will ship so reordering from them is pointless at the moment. I can't wait to try a 510 from all I have heard, but wait I shall. I'm almost totally off the analogs in less than a week, Thanks for your help keeping it that way.
I meant dietsmokes, BTW. Hopefully your order from IV will arive today or tomorrow. Sometimes Priority Mail's 2 day delivery time can turn into 3-4.

I'm personally willing to accept a 48 business hour turnaround time from ordering to shipping from IV since they do take the time to charge up all the batteries and double check that all the PCC's they send out function properly.
 

NHGrey

Full Member
Jul 26, 2009
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Thanks for the correction, I followed what you were saying. Perhaps others reading later may not though.

To be fair IV did inherit an already grumpy e-cig customer. I would not be happy about the long wait time, and no tracking information even after asking someone directly either way. Not a great first impression. You make a reasonable point though. I should give them the benefit of the doubt if it shows up tomorrow.
 

hittman

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  • Jul 13, 2009
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    Somewhere between here and there
    I ordered last wednesday 7/29 . My order number is 1005 and I have received no tracking info yet. My first order was for just one sample of ecopure so that I could try it. This current order was for 5ea of the 3ml bottles and I have heard nothing yet. I tried three times to email innovapor like sleephater said to on his post and each time my mail is returned. I know he said not to but I sent him a pm since the email is not working. I have bought from ruyan, rockymountainvapor,nhaler,midwest vapor, and johnsoncreek. They are all very decent to deal with and every one of them answers their email. I like the ecopure liquid but at what point is it not worth it to deal with the hassle.:mad:
     

    cmdrmaxwell

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    Jul 19, 2009
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    The "great place" Ft Hood
    I ordered last wednesday 7/29 . My order number is 1005 and I have received no tracking info yet. My first order was for just one sample of ecopure so that I could try it. This current order was for 5ea of the 3ml bottles and I have heard nothing yet. I tried three times to email innovapor like sleephater said to on his post and each time my mail is returned. I know he said not to but I sent him a pm since the email is not working. I have bought from ruyan, rockymountainvapor,nhaler,midwest vapor, and johnsoncreek. They are all very decent to deal with and every one of them answers their email. I like the ecopure liquid but at what point is it not worth it to deal with the hassle.:mad:

    in my Ecig research journey i have found a company in IL that sells ECO i ahd already ordered my stuff form IV and got it but i am thinking i may give them a try. cignot is the name, check them out.
     

    cmdrmaxwell

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    Jul 19, 2009
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    The "great place" Ft Hood
    thanks for the info on cignot. I will check it out. I am sick of innovapor not responding.

    i was at that point as well when my shipment came. i do want more parts and juice and i am just not sure i should order from IV as much as i want to. i looked up cignot in the forum but have not found much on them. they only have 24mg Eco but they do have a 510 kit with no box for 35 bucks, 40 shipped thats not bad at all. i am just weary or ordering form some that i cant find info on. i might just try a juice order and see how it goes.
     
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