When I pulled the top cap off there wasn't even liquid at the bottom by the lower coil. The bottom coil isn't getting fed either. I think if these people are legit getting heads that work well those holes must drilled a little bigger then the one we are getting. I mean that filler material acts like a wall and blocks those two little holes. The material is very dense and doesn't absorb very easily.
who would we contact and voice our opinions?