Bad batch of ecopure?
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No problem, it's an important(and at some close future time, a vital) point, thanks for bringing it up.
I agree with both of you, they should have put up a closed thread just to say what happened, what they did to fix it for everyone, and offer an apology. So I guess those of use who really do get a little freaked over this kind of thing are just not worried about, the incident will be forgotten and that will be that. May lose a few sales, and I suppose they would if they had written an explanation. I shouldn't complain, because they did replace mine and threw in a few freebee bottles, which was nice. I still have the bad stuff here, they never told me where to send it. One of these days I have to dump it, it's getting smelly even through all the packing! He told me to send it back Fed Ex, but it would have cost me almost $120, just for Fed Ex 'economy'! So then he said just to wait, I could send it somewhere stateside. Never heard anymore.
It is really great stuff, have to say.
It is really great stuff, have to say.
One should get a little freaked when inhaling something that was described like that.
Many chemicals...cleaning included have an odor threshold way below any level that would cause harm or even cause illness.
Still, it doesnt preclude them from making a statement.
We are still on rocky roads here with no formal legislation and possible doom lingering.
Brazil stopped their whole country on e cigs just over ASH's letter from the FDA from what I read.
If they had admitted something specific and what the cause was, I'm sure they feared lawsuits they couldn't possibly face, fight or pay if lost and they were done.
They took the low road of "no harm no foul".
Not saying that was right either, there was a better way to address it.
Many chemicals...cleaning included have an odor threshold way below any level that would cause harm or even cause illness.
Still, it doesnt preclude them from making a statement.
We are still on rocky roads here with no formal legislation and possible doom lingering.
Brazil stopped their whole country on e cigs just over ASH's letter from the FDA from what I read.
If they had admitted something specific and what the cause was, I'm sure they feared lawsuits they couldn't possibly face, fight or pay if lost and they were done.
They took the low road of "no harm no foul".
Not saying that was right either, there was a better way to address it.
I've got some new Rich 0 and the taste I can only describe as hose water....you know the flavor that is left behind in your hose?
It is really odd!
It is really odd!
hello every one..
I just recieved my intellicig that i bought after a thorough reading of this forum.
along with the cig i got 20 ml of V/high regular ecopure.
I first used a cart from the kit (regular 18 mg) and was quite disappointed: i didn't like the taste and i had poor smoke and the atomizer did get very hot at each puff. i then opened the cart and refilled with the ecopure (it seemed to me that the cart was quite empty)... vapour is real cigarette like now and the atomizer doesn't get hot, but i still don't like the taste which i similar to the one already in the cart.
could it be that i have a bad batch?
the liquid doesn't smell really bad or at least not like medicine or chlorine like... i would say like burnt popcorn and the taste is similar too.
and i have this back taste like a vapour machine in a disco.
Should i return it?
thanks for your reply
I just recieved my intellicig that i bought after a thorough reading of this forum.
along with the cig i got 20 ml of V/high regular ecopure.
I first used a cart from the kit (regular 18 mg) and was quite disappointed: i didn't like the taste and i had poor smoke and the atomizer did get very hot at each puff. i then opened the cart and refilled with the ecopure (it seemed to me that the cart was quite empty)... vapour is real cigarette like now and the atomizer doesn't get hot, but i still don't like the taste which i similar to the one already in the cart.
could it be that i have a bad batch?
the liquid doesn't smell really bad or at least not like medicine or chlorine like... i would say like burnt popcorn and the taste is similar too.
and i have this back taste like a vapour machine in a disco.
Should i return it?
thanks for your reply
I've never tried Ecopure myself(anyflavor) so I couldn't help ya about the burnt popcorn taste. Sounds like your initial cart dried out (that's why you got no vapor and strange taste) it happens. Contact intellicig and see what they tell ya.
That's unheard of, if there really is a known quality control issue, the company should provide backshipping(if for no other reason then just to make sure the bad product is out of the public circulation). They should have wanted to get it back so they could verify the lot and do their own testing on it. As well as to make sure it was properly disposed of. Could you imagine McNeil labs making the customers pay for the backshipping on the poison Tylenol bottles back in the early 80's.(I know it's not the same level of seriousness but still, c'mon)
I sense a niche waiting to be filled! Anyone remember when gross-smelling scratch-'n'-sniff stickers were all the rage? Bored with grape and strawberry and popcorn, kids suddenly went wild over odors like Skunk, Bone, and Old Shoe.
Coming soon to an e-cig near you...
For those of you who have returned your bad liquids to Innovapor (or anywhere for that matter), has the replacement liquid been any better?
I'm glad I saw this thread before I purchased more of the Rich flavor. I hope this gets resolved soon. I wanted to stock up in case of the ban.
I'm glad I saw this thread before I purchased more of the Rich flavor. I hope this gets resolved soon. I wanted to stock up in case of the ban.
Mine hasn't been right.
See intellicig thread here and innovapor thread here.
I've never ordered thru intellicig seeing how I'm in the US, it only made sense to use a US supplier if possible.
Here's a quick timeline for me. These are Innovapor orders.
I contact IV & let them know I'm sending it back.
At this point I'm assured by IV that they've got new product in stock & all rich flavor is fine. I'm hesitant to fall for this again but was so assured that every order was being checked & they're using new stock that I say OK...Somewhat. I ask for 8 rich/vh & 3 regular/vh.
I mean really? A vendor orders from intellicig to resell & hasn't noticed a change in the smell over the last few months? C'mon.
When I opened my last & each box of replacements before, I instantly knew something was wrong.
So there it is. Quite a cluster **** of orders, returns & replacements. Don't forget that inbetween all this is the usps speedy delivery & IV getting behind on processing orders.
I'll never again recommend ecopure rich to anyone. Their regular, yes but not rich.
Rob
P.S. I forgot to add that even though I didnt order from intellicig, John stepped up & offered to more than make up for it. I thanked him but declined his offer & explained that it's IV that needs to make this right.
+1 to John.
See intellicig thread here and innovapor thread here.
I've never ordered thru intellicig seeing how I'm in the US, it only made sense to use a US supplier if possible.
Here's a quick timeline for me. These are Innovapor orders.
- June 30th: Ordered 510 kit with ecopure rich high. Excellent taste.
- July 1st: Ordered 2nd 510 kit, same as above with ecopure regular med. Excellent taste.
- July 17th: Ordered 5 15ml rich/vh. No taste even though properly labeled. Returned to IV, who confirmed it was mislabeled.
- Aug 2nd: Ordered another 5 15ml Rich/Max.
I contact IV & let them know I'm sending it back.
At this point I'm assured by IV that they've got new product in stock & all rich flavor is fine. I'm hesitant to fall for this again but was so assured that every order was being checked & they're using new stock that I say OK...Somewhat. I ask for 8 rich/vh & 3 regular/vh.
- Sept 11th: Latest replacements show up. A ... shipping miracle. 2 days from them to me in FL. Rich of course sucks. Not as bad as the Max from before but still the infamous chlorinated hose water taste. Regular/VH was great as expected.
I mean really? A vendor orders from intellicig to resell & hasn't noticed a change in the smell over the last few months? C'mon.
When I opened my last & each box of replacements before, I instantly knew something was wrong.
So there it is. Quite a cluster **** of orders, returns & replacements. Don't forget that inbetween all this is the usps speedy delivery & IV getting behind on processing orders.
I'll never again recommend ecopure rich to anyone. Their regular, yes but not rich.
Rob
P.S. I forgot to add that even though I didnt order from intellicig, John stepped up & offered to more than make up for it. I thanked him but declined his offer & explained that it's IV that needs to make this right.
+1 to John.
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Well, hope springs eternal, and I ordered five 15 ml bottles of Rich from InnoVapor yesterday. If what I get is bad again, I'll know even before I open the box. (Honestly, I could smell the chlorine-type fumes from my piddling little 3 ml bottles right through the mailbox.)
The Gold (which I guess is regular) that I got in the same shipment is fine, but I find it almost utterly flavorless. The vapor, though, I just noticed, smells like the fog from when I used to play Photon (laser tag-type thing) in the late '80s.
I'm hoping that 1) the Rich I get is good, and 2) I like the flavor. Mostly I'm planning to mix it with other liquids to boost the vapor and reduce the PG without killing the flavor.Don't know if you saw this:
Rich ecopure announcement
Personally, I'm having a hard time seeing what this will accomplish, other than adding the price of a round-trip UK ticket to InnoVapor's operating expenses. Makes me wonder whether this is why InnoVapor just discontinued their 15%- and 20%-off coupons.
I mean, is Noah expecting to inspect the facility, say "oh, here's your problem," and point out that the QUALITY switch on the Rich vat is currently set to CRAPPY?
Ok, that was funny. On the other hand, you know its bad when I am looking for something to replace the "Rich" :-(
NOOOOOOOOO!! 8-o You're pretty much the poster girl for Rich! If you've given up on it, then all hope is lost!
I wonder how hard it would be to make ourselves? I mean, it's a far less daunting task than reproducing the original Johnson Creek recipe, and Kate51 pulled that off...
Mostly VG, some nicotine, and some Ethyl Maltol to start... anything else?
First person to say "chlorine and Eau de Burnt Plastic" gets a smack upside the head.
It boggles my mind (easily done most days) that with all the crap IV has had to deal with over the Rich, Noah doesn't yank it from the site until this is 100% resolved.
Theres no doubt in my mind that I could head right over there, put 5 bottles in my cart & within a day or five, Clay would box them up & send them to me....I doubt anyone would question the purchase even after all the returns & rants I've made.
Thats what I just can't comprehend.
I keep hearing "we're aware of it" and "we're working on solving the issue" but yet they're still filling orders for it.
Hell. Just in the last 2 days, 3 people pm'd me about it & I told'em good luck cuz it's a crap shoot whether you'll get something usable.
I imagine they recieve rather large quantities of Rich at a time. And that they rebottle to smaller quantities.
Now hey, I'm no rocket surgeon but damn it I can tell the difference from opening a box with a handfull of ecopures latest rich. I mean seriously. One would think that opening a larger shipment, something like IV would recieve, would raise red flags all over the place.
My confidence in IV as MY juice supplier is shot. Seriously. If they can't tell when somethings not right, something as obvious as the recent rich smell, they don't need to be selling juice.
hxj
"I wonder how hard it would be to make ourselves? I mean, it's a far less daunting task than reproducing the original Johnson Creek recipe, and Kate51 pulled that off...
Mostly VG, some nicotine, and some Ethyl Maltol to start... anything else?"
I was hoping it would be easy also. There's something else besides the EM. Some other flavoring. I only tried adding the EM to bring up that sweet subtle flavor but I wasn't able to disolve enough of the EM in a bottle to make it happen....Most of those blasted crystals just sat on the bottom then danced around when I shook it & usually clogged the tip when I tried to squeeze a drop out....Laughing at me the whole time
Rob
Theres no doubt in my mind that I could head right over there, put 5 bottles in my cart & within a day or five, Clay would box them up & send them to me....I doubt anyone would question the purchase even after all the returns & rants I've made.
Thats what I just can't comprehend.
I keep hearing "we're aware of it" and "we're working on solving the issue" but yet they're still filling orders for it.
Hell. Just in the last 2 days, 3 people pm'd me about it & I told'em good luck cuz it's a crap shoot whether you'll get something usable.
I imagine they recieve rather large quantities of Rich at a time. And that they rebottle to smaller quantities.
Now hey, I'm no rocket surgeon but damn it I can tell the difference from opening a box with a handfull of ecopures latest rich. I mean seriously. One would think that opening a larger shipment, something like IV would recieve, would raise red flags all over the place.
My confidence in IV as MY juice supplier is shot. Seriously. If they can't tell when somethings not right, something as obvious as the recent rich smell, they don't need to be selling juice.
hxj
"I wonder how hard it would be to make ourselves? I mean, it's a far less daunting task than reproducing the original Johnson Creek recipe, and Kate51 pulled that off...
Mostly VG, some nicotine, and some Ethyl Maltol to start... anything else?"
I was hoping it would be easy also. There's something else besides the EM. Some other flavoring. I only tried adding the EM to bring up that sweet subtle flavor but I wasn't able to disolve enough of the EM in a bottle to make it happen....Most of those blasted crystals just sat on the bottom then danced around when I shook it & usually clogged the tip when I tried to squeeze a drop out....Laughing at me the whole time
Rob
See, I think they really thought it was under control. I admit that I can't understand how they were able to ship that stuff out, though. I mean, seriously, the chlorine smell was so strong, how could they not have noticed? Especially if they're rebottling? (Though I'm guessing they aren't-- Intellicig is probably bottling special InnoVapor-labeled bottles, since InnoVapor is likely their biggest US reseller by far.)
Although why they haven't yanked it NOW is kinda beyond me, yeah.
Just to make myself more depressed, I tried cutting my Johnson Creek reduced-PG JC Original with maybe 1/4 ECOpure Gold, and the vapor thickened noticeably, the flavor wasn't diminished nearly as much as I feared (it gets kinda bland when I cut it with pure VG), and the draw has improved. I'm guessing that Rich (good Rich) would work the same way but would put back a bit more flavor.
Crap, it even increased throat hit-- what the heck's that about?! Didn't expect that at all...
Well i just wrote an email to that Intelli cig or whatever their name is, in the UK.
These guys need to get their act together.
I mean they allegedly make and sell juice. Right?
If they can't get that right, they may as well go and open a sandwich shop downtown and do something else.
Another factor that is getting me quite irritated is the sheer audacity Innovapor have of asking customers to go back to the post office so as to return chlorinated bottles back to them.
My time is the scarcest resource i have and it's precious.
I'm sick and tired of paying for other people's mistakes.
I make plenty of my own, and those i will gladly pay for.
Negative capability.
These guys need to get their act together.
I mean they allegedly make and sell juice. Right?
If they can't get that right, they may as well go and open a sandwich shop downtown and do something else.
Another factor that is getting me quite irritated is the sheer audacity Innovapor have of asking customers to go back to the post office so as to return chlorinated bottles back to them.
My time is the scarcest resource i have and it's precious.
I'm sick and tired of paying for other people's mistakes.
I make plenty of my own, and those i will gladly pay for.
Negative capability.
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