Black Button Xl Batts Inferior?

[Luma]

I forgot to put in the comments in my order about not wanting the black button. I ordered 2 XL's and due to everyone saying how they get more vapor from them.

I am actually getting less th and vapor from these. They also have what seems to be a 7 second cutoff and prolly a 10 second cooldown when they hit the cutoff.

If this only the black button XL's or all XL's?

 

[Mark37643]

My black button sticks a lot, and I constantly have to adjust the battery post...about half of my carts hardly ever work on it

 

[Luma]

hmmmmm.

 

[Desertfremen]

Yeah the black button XLs suck bad. Make sure that you tell them you want gold buttons cause these really are much better batts.

 

[jamvector]

I have a camo green battery from early October, and a brand new chrome received a week ago - both XL manuals with gold buttons. The camo green one works great, the new chrome one performs as described by Luma. I don't think that it is the button color, most likely just part of a random defect rate that has increased in the last 6 months for both cartos and juice. I have many batteries of different sizes, though most are XL manuals - only two past problems; one auto was crappy last spring which they replaced with a manual at my request, and more recently a problem with a worn switch on one of my oldest shorty manuals (which I am still using on occasion). Opened a service order on the chrome, will post resolution when available.

Edit: I meant to say "defect rate that has increased in the last 6 months for both cartos and batteries" - I haven't had any problems with juice quality, only the lack of Premium Smilin (it better be in the next shipment or ELSE!)

 

[Luma]

I have a camo green battery from early October, and a brand new chrome received a week ago - both XL manuals with gold buttons. The camo green one works great, the new chrome one performs as described by Luma. I don't think that it is the button color, most likely just part of a random defect rate that has increased in the last 6 months for both cartos and juice. I have many batteries of different sizes, though most are XL manuals - only two past problems; one auto was crappy last spring which they replaced with a manual at my request, and more recently a problem with a worn switch on one of my oldest shorty manuals (which I am still using on occasion). Opened a service order on the chrome, will post resolution when available.

Thanks for the response! I am very unsatified with these like you. My regular manuals perform way better. waiting to hear back from you about your open ticket on this issue.

 

[jamvector]

This is the first time I have ever had a problem with a battery cut-off time (excepting the first V4L batts from late 2009 that only had a 5 second cut-off per design); it actually pisses me off more than when the button doesn't work!

 

[ThankU4Vaping]

It's not just the XL. I had a Chrome black-button regular manual from October and returned it because the cut-off was too short, the cool-down period not cool, and the button would stick. I received another and returned that one too, requested the gold-button, and now I am very happy with it, er...them (they sent 2 this time). I am SMILIN.

Customer service was...mahvelous! The ticket tracking system is great. Everything was so smooth I almost WISH I had another problem to fix.

 

[samsmom]

No - it's not just the XL's! I have a Purple Shorty with a black rubber button and it sticks often! I requested the gold button on my last battery order as all my other batts have the gold and they don't stick.

 

[Beachlover]

Hmmm...I have had no problems with my black buttons...right now in my actual possession I only have 2 XL black buttons but mine operate smoothly and correctly.

 

[SMILIN]

V4L Fam,

I tried new factory, the samples we received were FABULOUS, so of course, I gave HUGE, order, and they messed up. V4L will everything correct, and we are, as of today, discontinuing this factory, as well as closing out this line.

Many people really like these battery's, but, alas, not up to V4L standards.

All will be replaced

Thanks Fam

Steve[/SUB]

 

[Luma]

Thats really great news Steve.

Thanks a bunch!

 

[Beachlover]

Gee Steve...does that mean a product that I thought was great is going to be even greater?! Wow!!!

 

[Luma]

He aint gonna stop till he has the world hooked on V4L I swear.

Steve is the new "Big Tobacco". He's "Big Vapor" lol.

 

[Sallyem]

V4L Fam,

I tried new factory, the samples we received were FABULOUS, so of course, I gave HUGE, order, and they messed up. V4L will everything correct, and we are, as of today, discontinuing this factory, as well as closing out this line.

Many people really like these battery's, but, alas, not up to V4L standards.

All will be replaced

Thanks Fam

Steve[/SUB]

Steve, thank you for standing by your products and changing them when needed. But will a new factory mean new flavored juices again??

 

[JenJen]

You are da bomb Steve!

 

[jamvector]

I have a camo green battery from early October, and a brand new chrome received a week ago - both XL manuals with gold buttons. The camo green one works great, the new chrome one performs as described by Luma. I don't think that it is the button color, most likely just part of a random defect rate that has increased in the last 6 months for both cartos and juice. I have many batteries of different sizes, though most are XL manuals - only two past problems; one auto was crappy last spring which they replaced with a manual at my request, and more recently a problem with a worn switch on one of my oldest shorty manuals (which I am still using on occasion). Opened a service order on the chrome, will post resolution when available.

Edit: I meant to say "defect rate that has increased in the last 6 months for both cartos and batteries" - I haven't had any problems with juice quality, only the lack of Premium Smilin (it better be in the next shipment or ELSE!)

Update: Support ticket opened with V4L last night at 9pm, response this morning at 9:35am - very polite and apologetic commitment to send me a replacement battery within 24 hrs. Can't ask for anything more than what these guys do; hopefully the replacement will work as expected and is not from the same batch.

Thanks to V4L for the great customer service as always.

 

[jamvector]

Received my replacement chrome xl manual this morning - totally dead. Thought it just needed a charge, but no dice. No led, nothing at all; back to the support ticket page, I asked them to test the replacement battery before shipping this time.

 

[Sallyem]

I wouldn't think it would be very time-consuming to just press the button and see
if the light comes on....at least on the manuals. Steve is aware of the problems
and said he would honor returns...so it seems they ought to double check the
orders. I'm sorry you are having a problem. It is very frustrating.

 

[Rsbernie]

I have got to the Elegan Easy batteries. Always consistent.