BLOOGPlanet.com Sends Out Every Customer's Private Email Address In Email Special

[Cellmeister]

BLOOGPlanet.com Sends Out Every Customer's Personal Email Address In Email Special!

Another Part-Time Company Run Out Of A Basement!

Today at 12:03 PM EST I Received An Email From :

Mike Coughlin <M@bloogplanet.com>

This ..... Knows Nothing About Emailing & In Fact Anything About Business!

BloogPlanet

(Mike Coughlin <M@bloogplanet.com>) Emailed Every BloogPlanet's Customer Email Address (Instead of BCC, Ya Go Look That Up Mike, May Help You In Your New Job) That Was In Their Email Database!

So Much For Their Privacy Page (Go Copy It Now Before They Change It!) They Just Violated It!

Privacy Statement

Introduction
A good business relationship is based upon mutual trust. This includes your relationship with BloogPlanet.com. To promote mutual trust, we take your privacy very seriously. Read the information below to learn more about our privacy policy.

What This Policy Covers
This policy covers how BloogPlanet.com (“we”) treats personal information that we collect regarding visitors and users (“you”) of the BloogPlanet.com site. Personal Information is defined as identification information about you such as your name, address, email address, and phone number that is not otherwise publicly available.

The Information That We Collect About You
On BloogPlanet.com you have almost total control over what information we may have about you. In most cases, we will not have personal information about you unless you voluntarily give it to us when establishing an account, placing an order, etc. This information includes, name, address, email address, shipping address, telephone number, credit card information, and any other information that we may consider necessary to serve you properly. (For example, we cannot deliver merchandise that you have ordered unless we have an address to deliver it to.) You may choose not to provide this information. However, a decision not to provide the information we request may mean that we are unable to process your order.
Security Guarantee
Although we take appropriate measures to safeguard your personal information against unauthorized use or disclosure, BloogPlanet.com cannot guarantee that your personal information will never be used in a manner that is inconsistent with this Privacy Policy.How To Contact Us
If you have any questions, comments, suggestions, or wish to contact us for any reason, you may do so at: jdelgiudice@BloogPlanet.com


13:01 PM UPDATE AFTER A MESSAGE WAS LEFT AT BLOOGPLANET ABOUT THIS:

13:01 PM Another Email

Hello All,

Just a short time ago, we sent an “accidental e-mail” to some BLOOG Customers that had other BLOOG customer e-mail addresses on it. We are sorry for this error and rest assured it will not happen again.

The information included in the e-mail is factual and the offer is valid, but we should not have sent the e-mail in the way it was formatted.

I apologize for the error.

Mike Coughlin – BLOOG Customer Service

How Frigin Pathetic!


Warning: Customers Beware Of Bloogplanet Giving Out Your Personal & Private Information!

Now You Can Start Checking Your Email Boxes For More SPAM!

I Am Disgusted & ...... Off!

 

[dohsma]

Oh my gosh! I would be major upset if I was one of their customers who had my info sent out.

Did you order from them Cellmeister?

Edit: Just re-read your post and you said you received the email. That answers my question

 

[Jest]

8-o

Wow.. If you're in customer service you should probably learn how to use e-mail properly.

 

[nycsublimegirl]

This was a complete accident, and we are terribly sorry. It will NEVER happen again. There is nothing else we can say.

 

[Cellmeister]

THERE IS ABSOLUTELY NO EXCUSE!

Business is Business, 1st Thing U Learn In Any Business Is How To Email...

Keep Vapin!

 

[Nuck]

It's just an email address. Anyone running an email without a spam filter must be spending 95% of their day manually deleting email anyway. Unless you never use your email for ANYTHING, it is already out there in some spammers database.

Looks like an honest mistake to me.

 

[Cellmeister]

It's just an email address. Anyone running an email without a spam filter must be spending 95% of their day manually deleting email anyway. Unless you never use your email for ANYTHING, it is already out there in some spammers database.

Looks like an honest mistake to me.

Yeah If Your Job Is Pushing A Cart Sell Hot Peanuts At The Ball Game...

What R U Vapin!

 

[nycsublimegirl]

Yeah If Your Job Is Pushing A Cart Sell Peanuts At The Ball Game...

What R U Vapin!

Everyone I know has at some point has hit reply to all by mistake...although I don't take what Mike did lightly...It was an accident to not put it in the BCC line...everyone is human

 

[CandyGirl]

well, he does say in his security guarantee "cannot guarantee that your personal information will never be used in a manner that is inconsistent with this Privacy Policy". how exactly is that a guarantee? "I guarantee i cannot guarantee?" what is your "appropriate measures to safeguard" standard? "if I don't forget?"

Here's my policy:

i don't do business with people who can't be trusted with my personal information.
and i strongly recommend to my friends and family that they don't do business with them either.

people make mistakes, i understand, and it doesn't make them evil.
but you're in a position of trust and are expected to maintain it at the highest level.
you just lost one potential customer, and why?

shame on you.

 

[nycsublimegirl]

well, he does say in his security guarantee "cannot guarantee that your personal information will never be used in a manner that is inconsistent with this Privacy Policy". how exactly is that a guarantee? "I guarantee i cannot guarantee?" what is your "appropriate measures to safeguard" standard? "if I don't forget?"

Here's my policy:

i don't do business with people who can't be trusted with my personal information.
and i strongly recommend to my friends and family that they don't do business with them either.

people make mistakes, i understand, and it doesn't make them evil.
but you're in a position of trust and are expected to maintain it at the highest level.
you just lost one potential customer, and why?

shame on you.

It is a standard privacy policy.... That statement accounts for human error exactly like this....It was by no means a company decision to do the email like that....what would have been the motive??? unless we just wanted to tick people off....which I assure was the opposite of our goal... we just wanted our customers to be excited about the great new product...

I don't know how its fair to shame us....if it was done on purpose i could understand ...or if i wasn't here trying to do damage control...

It was simply an accident and I will sit here on this thread for weeks and weeks apologizing for it.

 

[Nuck]

Ohh..I think this is the first time I've ever disagreed with you CandyGirl.

"shame on you" implies intent. A company selling the database or sharing it with a 3rd party company would be shameful (but is unbelievably common). An honest mistake is simply that..a mistake.

The guarantee you quote is standard cut and paste legal bullsh.t that every website grabs from every other website. Keep in mind that vaping is still just a hobby and all these companies are just few man operations. It could happen to any of the companies that we use which explains the god awful websites of about 80% of them.

I'm not a customer of this company so maybe that's why it doesn't seem to be that big a deal, but I think overreacting when we're all still in a budding market doesn't help anyone.

 

[CandyGirl]

i acknowledged it was a mistake and understand there was no evil intent Nuck.
but i stick with my original statement.
i do business with lots of folks here and this has never happened to me.
your understanding of the term "shame on you" seems to be very different than mine. and since i didn't imply intent. "people make mistakes, i understand, and it doesn't make them evil", it's seems now they may think i did after reading your post. but i'm not saying that was intentional either. lol

 

[nycsublimegirl]

It definitely should have been double checked before it was sent out....and it was not a job well done... and again we apologize.

 

[KoS]

Ouch... but sh!& happens. No malishious intent, no harm no foul.

Or, Hey you F^%&ed up, don't do it again. Now lets all vape and have a nice day.

 

[Ab]

I don't know how you can use an email client to send out a marketing mail, a little bit of advice, you should look at some of the 3rd part sites to do this for you with stats reporting etc. You need to know what revenue streams are making the most money etc etc. Also, people won't get cc'ed all your customers email addresses. I know if I got mailed that list, I might use it for myself

 

[nycsublimegirl]

I don't know how you can use an email client to send out a marketing mail, a little bit of advice, you should look at some of the 3rd part sites to do this for you with stats reporting etc. You need to know what revenue streams are making the most money etc etc. Also, people won't get cc'ed all your customers email addresses. I know if I got mailed that list, I might use it for myself

It was an email to existing customers only with an exclusive offer..... We were not email marketing to gain new customers ...we have no plans to do that that sort of spam marketing.

Again much apologizes to anyone who this affected.

 

[VapeAllDay]

Man you guys are tuff!

 

[Fedor]

I don't really think anyone here is being tough.

Just being protective over their privacy. I know I would be ...... off too if i was on that list.

 

[xMarlboroMan]

Good thing I use disposable email addresses

 

[nycsublimegirl]

Human error does happen unfortunately....sadly there is nothing we can do about it now though..just keep apologizing and promise to not let it happen again in the future.