Right after my print issue arrived, I saw that article and went looking for a way to contact the editor. I found it:
Contact Us
Directions:
1. Under CR Products/Services *, select the first item in the drop-down menu, "Consumer Reports Magazine".
2. After you select the item, an icon of an arrow pointing down appears next to the text. Click on it, and another drop-down menu appears.
3. Select "Letter to the Editor", which is 4 items below "Consumer Reports Magazine."
4. Complete the fields in the form and then click the Continue button.
I looked at the letters they printed and all were very short, about one column-inch (approximately 250 words). Each included the title of the article in the first sentence and the month and year of publication in parentheses following the title.
Example:
In "Countertops" (July 2011), you don't mention....
I did submit a letter. I was going to post my letter here, but the electronic edition of the magazine had not been published yet and I wanted to supply a link to the text of the article with it. Unfortunately between then and now, I have misplaced the document that had a copy of what I had written.
This is the response I received from Consumer Reports:
Dear Ms. Keller,
Thank you for taking the time to contact Consumer Reports®. I want to express how much we value your choice of our products and services to help you make informed purchasing decisions.
I would like you to know that I have forwarded the experiences you described with your e-cigarettes to internal technical and editorial staff members for their review and consideration. I am sure that they, too, will find your correspondence to be of value. As you can imagine our readers feedback plays an important role in the work that we do.
Consumer Reports is committed to making your experience positive and informative.
Sincerely,
Jack Aiello
Representative
Customer Relations Department