Button Question

[JustMeAgain]

I've had my Prodigy since last Saturday, and I've noticed that sometimes when I release the button, it is sticking.

I read in here that there's a break in period for the button - so I'm guessing I should just wait and see if it works itself out? It's not doing it all the time, so it's going to take me awhile to know for sure if it's going to continue to do it or not. What happens I go past the 14 day warranty before I'm sure?

 

[Yirabeth]

Well, if it were me, I'd put in a ticket describing the problem and asking if they WANT you to wait and see...then, if that were the action decided upon, you'd have an open ticket documenting. That should cover that particular issue since it was documented prior to the 14 days.

I have to say, I had no issue with sticking..I'd be worried. Worst case scenario is it would burn out something important..maybe the resistor, maybe more...

I'd act on it now, with the aforementioned willingness to take a monitored "wait and see" action.

~Yira

 

[doots]

If it's sticking after a couple of days get a new one.. Dont wait 14 days.

 

[Gibby]

I've had my Prodigy since last Saturday, and I've noticed that sometimes when I release the button, it is sticking.

I read in here that there's a break in period for the button - so I'm guessing I should just wait and see if it works itself out? It's not doing it all the time, so it's going to take me awhile to know for sure if it's going to continue to do it or not. What happens I go past the 14 day warranty before I'm sure?

take out your switch and make sure you don't have any rough edges around the little plastic peice that is the button (the little round plastic peice that comes all the way out of the switch. If you do, you can usually just scrape them off with your fingernail, and you should be good to go.

6 months on hard parts for the prodigy, so you are good to go. the shorter warranty is for DOA atty's, and DOA batteries and chargers.

Gibby

 

[Casey@PS]

Button sticking usually= adapter is too tight. Try loosening the adapter 1/4 turn. This should do the trick.

 

[Gibby]

Button sticking usually= adapter is too tight. Try loosening the adapter 1/4 turn. This should do the trick.

Dang! yeah there is that too, forgot about that one.

Gibby

 

[PuffinStuff]

Hi, if backing the adapter off a bit does not work, read this thread. I had the same problem.

Used a bit of emery cloth on my button as it had some little spurs on the plastic. Easy to fix.


http://www.e-cigarette-forum.com/forum/puresmoker/27543-need-quick-fix-sticky-switch.html

 

[JustMeAgain]

I'll loosen the adapter a bit and see if that resolves the sticking.

I looked at the thread Puffinstuff mentioned and checked for burrs and I don't see/feel any.

I forgot that it was 6 months on hardware, so I've got time to make sure all is well. Unless it happens again I'll just assume I had the adaptor too tight.

When I took the adapter off it reminded me of something else that I meant to ask about.

The metal circle that the adapter sits is kind of tarnished looking. For all I know that's what it's supposed to look like or isn't problem, but I wanted to ask if I should do anything about it, like buff it with something.

I saw that it was like that before I first used it, so it's not from spilling juice on it or anything. It doesn't seem to matter as far as performance.

Thanks all for help w/the sticky button.

 

[Casey@PS]

That's perfectly normal. It's just some stuff that gets on there sometimes from the machining.

 

[JustMeAgain]

That's perfectly normal. It's just some stuff that gets on there sometimes from the machining.

Thanks Casey -

Geez I guess I sound like Miss Picky....Help me help me...the black part has a fingerprint!....what do I DO?

I really was thinking that if it's a contact point it might need cleaning. I'm really not as high maintainance as I probably sound.

 

[Casey@PS]

Haha, no worries! When they first came in, Steve and I were obsessively trying to clean them until we realized some of it just wouldn't come off. Haha