Canada Post no longer allowing tracking of US and International packages?

[NatureBoy]

Anyone else having issues with tracking numbers using Canada Post's website? We used to be able to enter the customs number and see tracking info (once in Canada).

Just recently though, I have tried 6 different tracking numbers, and all don't work. All it says is either contact for more information, or for the ones that show anything at all, it says tracking is not offered, but shows as Xpresspost.

Stupid CP...

 

[smokum]

Sorry to hear of your frustrations NB.... tracking on either side of the border is usually infrequently useful at the best of times. Never seen the "contact for more information" before though myself.

 

[sparky604]

I'm watching an international package at the moment, seems to be tracking it ok for me. Waiting to see when it arrives & what happens to it.

 

[IOWN]

I'm getting the "We were not able to find any results" from CP website... package from china left 12 days ago WTH!!! I've gotten better tracking three months ago (same supplier HG) and the package in my hands within a week. I know you can call customs and politely ask them what's up. I won't do that until 30 days though.

 

[Rosco]

I recently sent a priority international package to Canada and could not get any info at all. It took 23 days to arrive which seems unfriggenreal. We're not talking some 3rd world boondock country out in the middle of nowhere. I paid over $11 and could not track...at all. You have to pay over $20 for a chance to track anything it seems.

 

[NatureBoy]

Honestly, I don't know what's going on but it's really ticking me off. In the US, when you ship to Canada via First Class or Priority, they tell you there's no tracking number. But when I lived in California, I shipped a bunch of stuff over a period of about a year, and always provided the 'customs' number, because it actually did show tracking information once the package reached Canada. Same thing when I moved back and order stuff from the US; I always ask for the number.

Up until a few weeks ago I could get tracking using that number, but 5 of my packages all coming from the US just don't work.

These are the updated messages I see right now:

"We could not find this Tracking Number in our system. You can Edit this Tracking Number or Request Delivery Updates By Email ." Service type: N/A (these were shipped via First class)

"There is no information available for this item. Tracking by Canada Post is not a feature for this product." Service type: Xpresspost (these were shipped via Priority)

I should at least have tracking from the Xpresspost ones!!

Either they're up to no good, or this is just some real bad luck. I hate not being able to track my packages since I not only don't know when to expect delivery, I won't even know if something's been held up in customs!

Really aggravating.

 

[Justice]

I recently had a good supplier email me worried that my package had disappeared because he was unable to track it. I also tried to track it with no luck that was a Friday. On the next Monday my package arrived with same tracking number I was trying on the package don't know why it's just a crapshoot seen issues with Canada post and USPS. Yet I've been tracking a package from china thru Canada post so who's knows.

 

[djezrock]

The Canada post tracking is working for me. I have had several times it does not work. Another part of CP that sucks. lol. Maybe try to close down, refresh window and clear cookies. Or just wait for a while and try again.

 

[smokum]

Try using this tracker instead: PackageMapping and let the "Auto Detect" find it.

 

[djezrock]

Try using this tracker instead: PackageMapping and let the "Auto Detect" find it.

Great site. Thanks G

 

[NatureBoy]

Try using this tracker instead: PackageMapping and let the "Auto Detect" find it.

thanks, cool link.. unfortunately it couldn't located my packages any better than CP.

 

[IOWN]

anyone have a good tracker for china airmail?

 

[sparky604]

China Airmail seems to be a giant void; I have some junk coming from DealExtreme (batteries and a laser pointer) that has just said "departure from outward office of exchange" for days and days. I'm assuming it's in a sea can sitting on some dock on that side of the ocean still. The site they gave me for tracking was http://intmail.183.com.cn - my two tracking numbers start with RA if that helps you any.

 

[IOWN]

lol mine says 出口总包直封封发 for status! ahhhh. RR ends in CN is what I got.

I used another tracking site and got the same results as you "departure from outward office of exchange" So thats somewhat reassuring. Thanks!

China Post Tracking result for China Post AirMail packpage

I'll just wait as usual....

 

[IOWN]

出口总包直封封发 means departure from outward office of exchange.

 

[Pipeous]

funny because that was also the name of my last shipper from china LOL
Speedpost

Hongkong Post <Linking people Delivering business>

 

[IOWN]

Just got a message back from the sup and they say it takes 12 days for tracking to show abroad from when is says departed. They said something like "sorry holiday"

 

[ElProximo]

Never had a problem in the past year other than they can take a while to update.

Last purchase was in tracking though delayed due to 'unforeseen transportation problems' or something. But it did track it.

Last order from China EMS (and usually they track just fine) is now... well nowhere to be seen. It should be showing up on Canada Post Tracking but nothing yet.

Now, could be they are just behind on updates and the package wouldn't be more than 4 days since shipped so not panicking yet.

Will update if any tracking shows up at Canada Post's site

 

[NatureBoy]

My one order from China showed up, says it's in customs... all US packages still don't show anything.

 

[sparky604]

Have you tried tracking the EMS one from the EMS end of things? EMS Sometimes Canada Post doesn't hear about the package until it arrives in Canada and gets scanned in, sometimes they know that one is coming.

Out of the last 15 e-cig/eBay purchases, I've had USPS tracking work only once - I think their system is just plain hooped.

Order of 100mg/ml base came through no sweat, tracked the whole way & passed Customs after a 28 hour wait. As long as NFN and HappyVaper still are allowed to sell hardware, I'm set for the next three years easy

Hope your package arrives quickly!