Cannot track package

[chellemmm]

My tracking number does not appear in either the USPS or the "Chinese" link:(Order#: 15550 placed on 03/02/2013)

To track your package visit the following link: https://www.greenhouseone.com/orderdetails.asp?OrderID=15550 Here are your Tracking Numbers: Carrier Tracking Number Date Shipped OTHER RA420584942CN 3/3/2013

Am I missing something?

 

[Smocha]

Hello,

Airmail tracking generally takes 3-5 days to show online. It should show soon, if not do let me know and I will look into this for you.

Regards,
Tim

 

[chellemmm]

Thanks, Tim!

 

[chellemmm]

Tim I'm not sure what this means:

Mail number Years The current status Current Location Mail the country of destination The mail this state date
RA420584942CN 2013 Acceptance office Acceptance 52936400 United States 201303091251

Specifically, the "current location" of 52936400.

Thank You

 

[Smocha]

Hi,

This shows that the package is in the system. You will see further updates as it travels through the mailing system.

Tim

 

[chellemmm]

It doesn't look like my package is moving. It still shows the same information! Is this common?

 

[Smocha]

Hi,

This is normal. It will update when it reaches the states.

Tim

 

[chellemmm]

Tim,
Forgive my ignorance, but why has this been sitting in Ghanzou Airport since the 14th? Is this normal? I am sorry to be so persistent, but I am getting very impatient. It seems like this package is just sitting there

 

[Smocha]

Hello,

Airmail packages do not update when they leave China, your package will update when it arrives in the States. We have shipped thousands of packages to the States so do not worry. If there is anything abnormal, our team wil know and you will be notified. Do not hesitate to email me if you have any other questions or concerns.

Tim

 

[chellemmm]

Sorry! Nervous Nelly as my friend got her package yesterday. Thank you for being so patient and kind.

Michelle

 

[darkpoet]

Yeah. Trust them. GH1 always does a good job. If you want better tracking and faster movement, you need to get EMS. But generally, there are always some delays for airmail at airports and transfer depots... don't get nervous when your package appears to be sitting around at Ft. Lauderdale or whatever UPS transfer points are along the way. EMS gets priority and even those can (appear to) sit around a day or two at transfer points. Tracking info can even be missed if a loading worker forgets to put the barcode on the box face-up on the conveyor belt... so just be patient. Airmail can get lucky but generally 2-4 weeks for halfway around the world is pretty reasonable.

Also, get TrackChecker if you have an Android phone and let your phone do the worrying for you.

 

[chellemmm]

Hi, Tim. I sent you a private message a couple of days ago. Your response would be greatly appreciated. Thank You, Michelle

 

[Smocha]

Replied! Sorry, haven't been on ecf for a few days.

Cheers
Tims