Cignot.com = Awesome

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Katatonik

Ultra Member
ECF Veteran
Jan 14, 2011
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Dallas, TX
So last night I plugged in my PT eGo 650, which has been working amazing (since I got it at the beginning of Feb). Left it to charge, and 30 minutes later it was burning hot. I pulled it out of the usb port and had to hold it in a napkin to put it on the counter. I knew it was dead, but I wanted to give it a chance, so I let it cool down for 10 minutes, pushed the button and saw that it was truly dead. :(
Fortunately, I have 2 spare eGo batts. So it wasn't too tragic.

Today, I checked cignot (where I got it from) to see if they had a warranty. It did: 60 days. Since I got it at the beginning of February, the PT was covered. I shot them a message, and within 35 minutes, they shipped me a new one.

Amazing customer service, with an amazing warranty on their products.
Thanks cignot. :)
 
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