Customer Feedback thread.

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lightbeast

Senior Member
ECF Veteran
Feb 15, 2010
84
6
39
Champaign, IL
hi i received my order today and am very happy in general. You guys are great and i will be coming back. I do think i got a bad batch of my 30ml dekang ry4 juice, it taste like wet glue and flowers, i work at an ecig kiosk and have had other employees try it one of which who has had the dekang ry4 and all agree that it has a foul taste to it (tried it on different e cigs and carts also)

I am satisfied with lite cig as a whole and like i said i will be coming back. I feel they are not at fault for this. but i now have 30ml of a juice i can not stand to vape.
please pm me on here to contact me my phone is broke and this is how i can not email at work.

I would like it to be known the juice i ordered is supplied but not manufactured by litecig, i do not want any one to read my previous comment and have harsh judgment on litecigusa they are simply a supplier and handled my problem very prompt and very well i give the company 5 stars!
 

AngeLsLuv

Super Member
ECF Veteran
Apr 5, 2009
785
71
61
Lake Ariel, PA.
Hi Shawn,

Was just wondering.. Are you ever going to get a supply of the Havana Batteries??? I need 3.7 batteriers because I have had it with the Trustfire batteries.. Tey are terrible (or they just don't work for me *LOL*).. After the first of the year my plan is to buy one of those Spark Plug Thermos from you for sure...

Thankys!~!~!
 

lightbeast

Senior Member
ECF Veteran
Feb 15, 2010
84
6
39
Champaign, IL
i am reading some past post, i must say if a company messes up. simply state the mistake and give them a chance to correct it before you completely go off on them. A company should not be judged by their mistakes but on how they handle them. Every one makes mistakes and it sounds like this one has a very small crew and large work order. Yes this may raise the probability of a mistake being made but it decrease the cost of the consumers product because they are not paying a bunch of employees.
I could understand if a mistake was made and a fix was refused but please simply state the mistake and give the company a chance to respond before you give a final opinion!
 

MillDog

Full Member
Nov 16, 2010
27
0
Indiana
Lite cig has been nothing short of excellent for me... I have bought a ton of stuff from many venders.... and I feel lite cig is one of the best... P.S. if you haven't tryed their high caliber liquid your missing out... That stuff is awesome... I have bought a ton of juice from many venders and lite cig's has some of the best... I am very picky and I only buy juice from two places and this is one...
 

evilfrog

Ultra Member
ECF Veteran
Verified Member
Jan 14, 2011
1,006
670
55
portland OR
Great fast service! LiteCig was the first company I ordered from and I will continue to buy from them!

My ONLY issue with the main product I purchased is that I learned it is slightly (by a few weeks) outdated. I got a Leo and an extra batt -- now I see that newer PT models with sealed batteries were available elsewhere..... this not not really a problem though as each battery lasts a full day.

Need more 30ml juices too :)
 
I've placed 3 or 4 orders with LiteCigUSA and they're great. For what I buy, no one beats their prices. I always get their deliveries FAST. Granted, I'm only a state away; but they get their orders out the door quick. And they have a rewards program too.

I inquired about an out-of-stock juice, and in my next order they threw in a free bottle of it. How can you beat that?

I keep their cards with my PCC to hand out to people interested in vaping. As long as they keep my Killa 'Nilla in stock, they get my $. :thumb:
 

Unchained

Senior Member
ECF Veteran
Nov 15, 2010
82
18
Noreast
Got my high caliber juice order this mornig Thank you very much. Ordered Thursday night here Sat.morn I am very happy being that mon. is a holiday I am psyched. I keep trying a few new juices here and there but keep comming back to high caliber. I have to say they are my favorite. Also just curious any plans on attending the Philly Vapefest?
 
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