Customer Feedback thread.

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susan28

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ECF Veteran
aside from my initial great experience ordering my 401 starter kit from Shawn, i just had another experience which reflects very positively upon him as a businessman. i had ordered some batts with gold lines and orange LED, which he had a few of left. i was erroneaously sent plain black with blue LED, and he told me to return them and he'd get the others right out. well something - dunno what - happened in transit and my returned batts were either lost in the mail or were somehow not credited to my account upon receipt, and after a week or so with no new batts i contacted him about it and he told me he didn't have mine yet. but i was adamant that i did send them and begged him to trust me on it, and he did. i had the replacement batts in a couple days after that, and still don't know if he ever found/received the ones i returned, but he gave me the benefit opf the doubt and that really sealed my loyalty. that and his atty prices are real cheap (7 bucks, only cheaper way is to order them in bulk from China, screw that).

so, Shawn may make the occasional human error but he's an upright guy who will never give you the short end of the stick and always leave you satisfied. plus he tossed a huge 30ml bottle of Power Puff in with my initial battery order. definitely a great guy to deal with, and responds to emails *very* promptly as well. so if he's selling anything you want, i'd defintely get it from him.
 

BubbasMom

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Apr 19, 2009
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San Diego, CA
So after marveling over the past few weeks about Shawn's cust service I thought I had figured out the answer.. he's really a super hero in disguise as a e-cig vendor. I figure what with all the orders he gets and how fast he gets everything delivered he must have super powers. :rolleyes:

I broke my 51 and he had it fixed and back to me within 8 days. That included the holiday and my shipping it to him.

Like I said he has super powers.
 

forJAT

Full Member
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Jul 21, 2009
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I just put in my first order from Shawn, (Invoice# 0000003657 Invoice Date: 10/13/2009 23:49:15) I am hoping all is as good as it sounds, it all seems a little too good to be true ;), If shipping is as fast as everyone says and I hope (I had it shipped to my work addy, so I am hoping to get by Friday) I might end up using him exclusively. Heavenly-gifts, formely ruyandirect, upped their EMS shipping from $12 to $24 and I was not too happy about it but put in my order anyway and I have to wait 6 - 10 days :mad:; So here is to lightning fast delivery! :)

Oh, Shawn is there the possibility that you will carry Caramel Flavor in the future, the wife is hooked on that (hint hint).

Thanks,
 
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TWISTED VICTOR

Vaping Master
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Sep 14, 2009
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I just put in my first order from Shawn, (Invoice# 0000003657 Invoice Date: 10/13/2009 23:49:15) I am hoping all is as good as it sounds, it all seems a little too good to be true ;), If shipping is as fast as everyone says and I hope (I had it shipped to my work addy, so I am hoping to get by Friday) I might end up using him exclusively. Heavenly-gifts, formely ruyandirect, upped their EMS shipping from $12 to $24 and I was not too happy about it but put in my order anyway and I have to wait 6 - 10 days :mad:; So here is to lightning fast delivery! :)

Oh, Shawn is there the possibility that you will carry Caramel Flavor in the future, the wife is hooked on that (hint hint).

Thanks,
Be surprised if it's not already unboxed and batteries charging. My order showed up at the same time I let off the SUBMIT button. he he The man's got elves.:D
 

ShortyBoo

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Jun 23, 2009
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My latest order just got here. I ordered 3 bottles of juice and some 510 carts Saturday morning and they're here already. I wish every site I ordered from was this fast.

I have a quick question, though. Last time I ordered, I got a few new atomizers. I used one of them to try the cappuccino juice, which I didn't end up liking. So today I used a new cart and started vaping some RY4 (my second bottle of it) with the atomizer I had used to try the capp a few weeks earlier, and all I can taste is cappuccino. Is there any way to get the flavor out of the atomizer, or am I out of luck? I haven't had this problem with other flavors (RY3, RY4, Dr. Pepper, Pepsi) just with capp. I switched to another atomizer, and sure enough, the RY4 tasted like normal again.
 

mudmanc4

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Sep 22, 2009
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This stuff is AWESOME.

I have thought most of the non crafter juices were going to be basic. GLAD i was proven wrong. GREAT service and fast response time.

I agree entirely ! I dunno what he does with that juice, but it's bad to the bone !! Just made another order :D
 

Modapa

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Sep 22, 2009
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Satskar

New Member
Sep 17, 2009
2
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Chicago
Tried a few different places to order from and by far Litecigusa is the best. You guys are right that there is something about the juice (I think its the thickness) thats makes them vape so much better then others I tried. Im still a noob so I think this might be the difference between PG and VG?

4 orders in and have been happy with everyone!

You would be also hard to find a place that can beat 3 day shipping to my door (PA to Chicago).
 

BubbasMom

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Apr 19, 2009
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San Diego, CA
Twisted...you could always do the 510 atty with the 51. I don't think you can go wrong with anything you order from Shawn. I think he puts a lot of work into educating/familiarizing himself with his product so that he knows it's quality stuff. I personally love my 51 and have ordered a 510 kit with adapter for the 51 and am excited to see how much vapor/flavor I get.
 

Birdy

Super Member
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Oct 2, 2009
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Houston
I wanted to throw in that I've had fantastic service from Litecig. Shawn's great. I've ordered multiple times and every time he ships my stuff the next day, it's never taken more than 3 days to get my order!
And when I had an small problem he fixed it immediately, even though he didn't really have to. He even answered my first email question from his cell phone late on a Saturday night, no less. :w00t:

Best selection of M series, best prices across the board, fast shipping, great customer service... what more could I ask for?

Since I've started vaping my friends and co-workers have all wanted to know about it - I send them all to Shawn. Nuff said!
 

ZorbaTheGreek

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Oct 26, 2009
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Just wanted to say just got my m401 yesterday. My first ecig. All my friends were excited to check it out too, they smoke less than me, but enjoy it sometimes. Thanks to Shawn, I was happy and vaping in 3 days. Ordered sunday night, shipped early the next day and got here Wednesday. I bought 10ml of the cigar flavor and he threw in the orange flavor. Haven't tried it out yet because I want to do it on a clean atty. But sounds like a flavor I might like and nice of him to include it!

Great experience with litecig. I've been telling all my friends about the site. I'm going to ask for a few extra cards for his site next juice order I place, so when I demo the cig in public I can sent people his way :) Thanks a mil Shawn. You're a beacon in the ecig community.
 
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