Customer Feedback thread.

[shawnp1]

and really if you want a response from submitting a ticket you might wanna wait awhile you submitted it around 9pm est time on a weekend. i work 8-8 m thru sat. so i guess you got a response faster then normally would be but you kinda went at it the wrong way. im not gonna delete the posts as thats not my way

 

[shawnp1]

ohh the oily part is well known to be primer. as for finger prints how else do i get them out of the bins to package up well i have to grab them with one of my hands. i dont sell anything used thats just poor poor etiquette to even try to say i would do such. i mean really sel used stuff and ruin my business??? think about it

 

[svtboosted]

I'm sorry. I'm done. I'll never post again.

ADMIN - PLEASE DELETE MY PREVIOUS POSTS ON THIS THREAD

As Shawn already stated, he won't delete the posts.. not his style.

No need to never post again, you're more than welcome to.. not trying to push you away from the forum, or ECF. Just standing behind a well respected supplier..

 

[MacDiver]

I ordered my first kit and other items to get started last Saturday. I got it last Thursday and have't smoked since and I was a 2-3 pack a day kinda dood 8-o

When I placed my first order it was from another vendor not associated with this forum.

I found this forum a few days ago and luv it. It's a really great place to learn and so many peeps are on all the time to answer noob questions.

I have placed three orders from approved suppliers since I found them here. The experience was good from the two that have arrived so far but now I'm scouring this forum looking for a vendor closer to my area in North Carolina than in Oklahoma or Utah simply so my orders will get here quicker.

Now that I have had time to look around some I've found no better prices than what Shawn has and I'm getting my payday list togther. He has lots of the good stuff I've learned about in the forums. He has Rath juice and the best prices I've seen on Joye brand batts and attys and Joye blank carts with the tapered tips. And he actually has a phone number we can call if we have any really dumb noob questions. What more could you ask for?

 

[thelook]

Shipping fast as always!
Price Low as always!
Communications great as always!
Customer satisfaction PLEASED as always!

 

[shawnp1]

never too busy to lose attention to detail. i still do everything the same. i reply to emails and tickets as fast as i can. i dont think any email goes very long without a reply even though i dont work on sundays i still reply to emails and tickets. all callls on sundays or after hours are also returned teh next morning or when back in the office.

 

[Lady]

Brand new to this ..... I have to admitt I am very happy with my previous orders with Litecig usa

 

[pywackit]

Thanks Shawn, awesome,quik service as usual.

Pearl

 

[Deadconvoy]

just bought a 901 kit, was here in 2 days. extremely pleased.

although i need to get another 901 for my freind who vapes more than his 4081 can handle (i gave him mine cuz the first one broke)

i love my 901 so i figured i'd share the love, so get some in soon please

 

[Lost]

So I reviewed and researched for what seems like ever. Finally, I ordered from LiteCigUsa.net and can't say good enough things. Every time I have asked a question it has been responded to very promptly. My order came super fast and exactly what I ordered. I have shown all my smoker friends my new M201 and most are pretty impressed. I will definitely order from this site again. The prices are great and the service is super. Thank you!!

 

[rtbob]

It's been great doing business with LiteCig. Placed my first order 2/25 and it was received complete on 2/27. PA to TX.

In my opinion the best customer service is the type where you are unaware it is even there. If every thing is as it should be and you take care of your client's there is no reason for them to call for customer service. This has been my experience with LiteCig.

Look Forward To Doing More Business With You
(no matter what my wife says!)

Robert Kelly RRT

aka rtbob

 

[Dfib]

Super fast processing and shipping! THANKS!

 

[topher925]

my order's tracking number came in this morning, Ordered my first PV ever, and cant wait.

 

[cyanide_black]

Placed my first order on March 8th. It shipped the next day and was here by Thursday the 11th. Your website is very easy to navigate and order from. Shipping was fast, and the product is great! I ordered a kr808d-1 starter kit and it is working perfectly! You also have some of the best prices I've seen.

Overall it was a wonderful experience and I will definitely order from you again.

 

[seadooman]

Placed order on Sunday 3/14 and received today!! Shipped Monday got Wednesday, and I'm on the west coast!! I have been a customer of Shawn's since 5/22/09 and have never gotten an incorrect order,service has always been the best!
Thanks, Litecig

 

[susan28]

i've actually had a couple incorrect orders but he's responded (instantly as always) with MASSIVE FREE STUFF as an apology and you get to keep whatever was sent in error so he can .... up my orders all day if he wants to!

 

[slybootz]

Shawn's shop is definitely, in my opinion, the BEST PV shop around. Quality has always been above and beyond expectations, shipping is always FAST, and customer service is spectacular. I had one mixed up order, but Shawn replied to my email in under an hour, and offered a replacement. Can't wait until I have the money to order a Thermo, because knowing Shawn's quality, it will probably be amazing!

 

[Annastasia]

LiteCig is great. Always reliable and fast, and I defy you to find cheaper parts anywhere -- I've looked.

The only thing I wish was different was some option to choose the color of the leds on batteries, or a note on what colors come with what. I really hate orange leds, and I've gotten a couple here and there. Very minor thing though. All in all, Shawn is my #1 supplier.

 

[FoggedUp]

Shawn is definitely the best, fastest service with the best prices, juice selection and quality assurance around. I put my order in Saturday afternoon and arrived today, perfect as usual, even though I put a service ticket in to make a change, the change was made and everything arrived in top order.

I've been ordering from Shawn since around New Years , I had a question about an item once and gave him a call. He returned my call within an hour and all my questions were answered with professionalism you wouldn't normally expect to find in a young every-changing industry such as this,

The site is topnotch, the navigation seamless.

Kudos to my favorite ecig site and propriator, Shawn and LiteCigUSA!

 

[gatherman]

Well I placed my first order from here today. Other than me screwing it up it was rather smooth and i hate shopping online. I just hope he gets my ticket before they ship as i really dont need anymore addy's.
As a matter of fact I only shop with one other vendor so I might be adding one more vendor to my really short list..