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Customer Service Won't Answer

Discussion in 'Vaping.com' started by Colton Mink, Jan 5, 2018.

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  1. Colton Mink

    Colton Mink New Member

    Jan 5, 2018
    I placed an order on January 1st. Since this was a holiday, I figured shipping would be delayed. However, the order still has not shipped and I can't reach anybody via email or phone call. Vaping(dotcom) had great reviews so I'm really surprised at the terrible customer service. Help!
     
  2. low_tar_neil

    low_tar_neil ECF Tea-boy, Vaping.com guy Admin ECF Veteran

    Feb 20, 2008
    I replied to your thread in the other post, the warehouse team told me they have no backlog, so I'll find out what's happening and get back to you as soon as they're in.
     
    • Like Like x 1
  3. low_tar_neil

    low_tar_neil ECF Tea-boy, Vaping.com guy Admin ECF Veteran

    Feb 20, 2008
    There was an error in sending the tracking email, looks like it arrived yesterday, hope that's the case!
     
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