Customer Service

[WhatAClumsyGirl]

First off.....I had a slight problem with the order I received.

So...i called David,,, and when he answered the phone i thought he said this was Ed...so i called him Ed like 3 times....until he said this is David..not Ed. Dummy me thought he must have a employee named Ed. I felt rather like a silly goose. Maybe its my southern ears....anyways.....David..cleared up my order in a flash and I have my new juice enroute.

One phone call, 1 minute of explaining what was wrong...1 minute until they told me my correct order would be shipped today.

This is what outstanding customer service is all about.

Thanks so much for everything you do for us vapaholics.

 

[cozzicon]

Same experience here.

 

[Lisa B]

I have placed my second order from them and it was shipped this morning, going to be stalking the mail lady tomorrow. Can't wait!!! I ordered a bunch of samples to take with me when I move to Colorado in a couple weeks, going to get there just in time for their first meet up so when they saw I was coming from arizona they wanted to be sure I stocked up from David and Pam...lol

 

[TexasT]

This is what outstanding customer service is all about.
Thanks so much for everything you do for us vapaholics


Yeah, that is really nice.