Customer Service

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ScottinSoCal

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ECF Veteran
Dec 19, 2010
1,274
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ProVari Nirvana
I called just to ask a couple of questions, and he was very friendly and answered everything. He even apologized for the wait on my PV (I just ordered it recently) when I hadn't complained about a wait. :D

Everything I've read about the GLV says it's worth the wait, so I'll be patient (until I get the notice it's shipped, and then I'll start cursing the mailman every day he doesn't show up with my package).
 

QuikWgn

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Dec 27, 2010
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SnoCo Washington
www.youtube.com
I hear ya. I had been on the fence about options and I called Jay on the 3rd and placed my order Monday evening. He promised me it'd be out in the wild by Friday & he even replied to my text messages when i was @ work and couldn't call. Per USPS it was in the wind as of 11:50p Friday night. I hope it gets here by Tuesday so I can play with it on my day off! Thanks again Jay!
 

rotaryrocket

Full Member
Verified Member
I have to second that; I got an email from Sara saying my GLV2 is shipping tomorrow, which was a lot sooner than I expected. Jay and Sara have been so great to work with and I can't wait for my Sparkle Red GLV2.
I also want to give a shout out to all of the fantastic people on this forum, as you have helped me so much without even knowing it. Your insight and experience makes me confident this was the right choice.

Mark
 

jaybird

Unregistered Supplier
ECF Veteran
Apr 21, 2009
1,672
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MI USA
www.greatlakesvapor.com
Yep...Jay is really somthing !


(thank you Jay....)

You are very welcome, and I hope Crimmys doing well today. Thank you all for the nice comments. We just want put out a good product, have people be happy with our service, and most importantly we want people to stop buying smokes. We try our best to do what we can to make those three things happen.
 

Amy41996

Ultra Member
ECF Veteran
Dec 21, 2010
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Chicago, Illinois, United States
well to jay and sara you guys go far and beyond those 3 things....you guys and your product are awsome. I really appreciate the help and the advice and the support the both of you guys give....i know i babble when i do call and i may seem like a crazy nut lolol but you guys are patient and very nice.
Thanks
 
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